Operations Specialist Sr

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 41,000 - 76,000; Full time

Benefits offered by this job

Medical/prescription coverage with HSA

Dental and vision options

Life insurance for employee and depend

Disability protection (short/long-term

401(k) with match, pension and stock

Dependent care reimbursement

Backup child/elder care

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks an Operations Specialist Sr in the Asset Management Trade Support group, based in Pittsburgh, PA or Cleveland, OH. The role involves processing trades, reviewing swifts and futures, communicating primarily by email, and onboarding new hires.

Trade support experience is preferred and interaction with investment managers is ideal. Base salary ranges from $41,250 to $75,625; the position is in-office.

Qualifications

• University/college degree and < 1 year of professional experience or completion of a development program.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.

Responsibilities

• Executes complex transactions/processes of moderate to high risk and financial value using established policies.
• May have responsibility for one or more specialized products or areas.
• Identifies and addresses exceptions and serves as escalation for complex transactions.
• Partners with service colleagues to route calls, documents or actions to complete transactions.
• Interacts with external customers to complete transactions and ensures materials and documentation are available.
• Provides consultation and advice to internal and external customers.
• Reviews processes and implements improvements; acts as SME for process projects.

Skills

Accountability

Customer Solutions

Ensure Compliance

Personal Initiative

Process Improvements

Results-Oriented

Risk Mitigation Strategies

Standard Operating Procedure

Effective Communications

Managing Multiple Priorities

Operational Functions

Problem Solving

Process Management

Products and Services

SOPs

Education

Bachelors

Job description

Position Overview

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Specialist Sr within PNC's Asset Management Group Trade Support organization, you will be based in either Pittsburgh, PA or Cleveland, OH. Operations Specialist Sr daily duties will including processing trades, fulfilling market orders, looking at securities, reading swift messages, looking at financial futures as well as futures variations. There will be limited phone time, the day’s primarily work will be over email communication. Research is needed from time to time. Will send communications to terminate relationships with Investment Advisors. TRADE SUPPORT EXPERIENCE IS PREFERRED. EXPERINCE WORKING WITH INVESTMENT MANAGERS IS IDEAL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures.
• May have specific responsibility for one or multiple specialized products or functional areas.
• Identifies and addresses exceptions.
• Serves as a point of escalation for complex transactions.
• Partners internally with service partners to route calls, documents or other action items to complete transactions.
• Interacts with external customers to complete transactions.
• Ensures the appropriate materials and documentation are available to complete transactions.
• Provides consultation and advice to internal and external customers.
• Reviews existing processes, recommends improvements and drives implementation.
• Serves as a subject matter resource for process improvement projects.
• Trains and onboards new hires.
• Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures.
• Participates in risk mitigation activities.

Qualifications

• Accountability
• Customer Solutions
• Ensure Compliance
• Personal Initiative
• Process Improvements
• Results-Oriented
• Risk Mitigation Strategies
• Standard Operating Procedure (SOP)
• Competencies Accuracy and Attention to Detail
• Effective Communications
• Managing Multiple Priorities
• Operational Functions
• Problem Solving
• Process Management
• Products and Services
• Standard Operating Procedures

Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $41,250.00 – $75,625.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window Generally, this opening is expected to be posted for two business days from 08/11/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

Paid Time Off

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About PNC

For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page.