Senior Operations Analyst

Placements24; United States; Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Professional development

Medical aid

Retirement savings

Life assurance

Job summary

Placements24 has partnered with a leading financial services institution to recruit a Senior Operations Analyst in Randburg. The role emphasizes turning complex data into actionable insights, building dashboards, and driving performance improvements across multiple departments.

The ideal candidate will have strong analytics skills, experience with financial operations, and a proven track record of delivering data-driven recommendations in a fast-paced environment.

Qualifications

• Bachelor's degree in a quantitative field.
• 5+ years of experience in operations analysis in financial services.
• Proficient in SQL, Excel, Power BI, and Tableau.

Responsibilities

• Analyze operational data to identify trends, bottlenecks, and improvement areas in Randburg.
• Develop and maintain dashboards and reports to track KPIs.
• Conduct root-cause analysis and recommend solutions.
• Collaborate with operations, IT and business stakeholders to implement improvements.
• Model and forecast performance, identify risks and opportunities.
• Support development and implementation of new strategies.

Skills

SQL

Excel

Power BI

Tableau

Education

Bachelor's degree in Finance/Economics/Statistics/Operations Research

Tools

Power BI

Tableau

Job description

About the Role

Our client, a leading financial services institution, is seeking a highly analytical and results-driven Senior Operations Analyst to join their team in Randburg, Gauteng . This critical role focuses on improving operational efficiency, identifying key performance drivers, and providing strategic insights to enhance business processes. The Senior Operations Analyst will be responsible for analyzing complex operational data, developing reports and dashboards, and collaborating with various departments to implement data-driven solutions. The ideal candidate will possess strong analytical skills, a deep understanding of financial operations, and the ability to translate data into actionable recommendations. You will play a vital role in optimizing performance and driving strategic decision-making within a demanding financial services environment. We are looking for a proactive individual who thrives on solving complex problems and contributing to operational excellence in Randburg . This is a superb opportunity to make a significant impact.

Key Responsibilities

• Analyze operational data to identify trends, bottlenecks, and areas for improvement within the financial services sector in Randburg .
• Develop and maintain operational dashboards and reports to track key performance indicators (KPIs).
• Conduct root cause analysis for operational issues and recommend effective solutions.
• Collaborate with operations teams, IT, and business stakeholders to implement process improvements.
• Model and forecast operational performance, identifying risks and opportunities.
• Support the development and implementation of new operational strategies and initiatives.
• Provide ad-hoc analytical support for various operational projects.
• Document operational processes and ensure data integrity.
• Stay abreast of industry best practices and emerging trends in operational analysis.
• Present findings and recommendations to management and cross-functional teams.

Requirements

• Bachelor's degree in Finance, Economics, Statistics, Operations Research, Business Administration, or a related quantitative field.
• Minimum of 5 years of experience in operations analysis, business analysis, or a similar role, preferably within financial services.
• Proven ability to analyze large datasets and extract meaningful insights.
• Strong proficiency in data analysis tools and techniques (e.g., SQL, Excel, Power BI, Tableau).
• Excellent understanding of financial services operations and regulatory requirements.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and presentation skills, with the ability to explain complex data to diverse audiences.
• Experience with process mapping and re-engineering methodologies.
• Ability to work independently and manage multiple priorities effectively.
• Attention to detail and a commitment to accuracy.

Benefits

• Our client offers a competitive salary package, performance-based bonuses, and a comprehensive benefits program including medical aid, retirement savings, and life assurance.
• This role offers a hybrid work model, providing flexibility and promoting work-life balance.
• Employees benefit from extensive professional development opportunities, including training and support for certifications.
• We foster a collaborative and intellectually stimulating work environment where innovation and analytical rigor are highly valued.