Senior Operations Analyst

Mission Pet Health; Birmingham (AL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Pet care discounts

Online discount platform

Teladoc access

Job summary

Mission Pet Health is seeking a Senior Operations Analyst to centralize data analysis for multiple veterinary hospital teams. You will partner with field leadership and Home Office to drive informed decisions that enhance financial and operational performance.

The role requires strong analytical thinking, data storytelling, and the ability to translate insights into actionable recommendations. A fast-growing, collaborative culture with extensive growth opportunities within the company is offered.

Qualifications

• Bachelor’s degree in business analytics or a related field.
• Strong analytical skills with ability to interpret data and generate insights.
• Excellent project management and organizational skills with attention to detail.
• Proficiency in Microsoft Office; experience with SQL and Power BI adds value.
• Outstanding presentation, reporting, and communication skills.

Responsibilities

• Serve as analytical point of contact for field leadership teams.
• Manage, analyze, and provide insights into hospital financial/operational data.
• Collaborate with field leadership and Home Office to execute strategic plans.
• Identify growth drivers and develop scalable processes across the organization.
• Build efficiencies and predictive analytics to shorten opportunity-to-action cycles.

Skills

SQL

Power BI

Planful

Microsoft Office

Data interpretation

Presentation skills

Education

Bachelor's degree in business analytics or related field

Tools

Excel

Job description

Your Impact as a Senior Operations Analyst

As a Senior Operations Analyst, you will be the key analytical point of contact for multiple field leadership teams, responsible for managing, analyzing, and providing insights into the financial and analytical data of our veterinary hospitals. You will work collaboratively with field leadership and various Home Office departments (Operations, Finance, Marketing, etc.) to execute on strategic plans and drive business success.

Your Impact Will Include

• Utilizing Leading Analytics Platforms: You will use programming languages and platforms like SQL, Power BI, and Planful to effectively manage, review, and extract valuable insights from hospital data.
• Collaborating with Leadership: You'll regularly partner with field leadership and Home Office departments to execute strategic plans.
• Providing Crucial Insights: You will act as the primary analyst for multiple field teams, providing them with recommendations to drive performance.
• Identifying Growth Drivers: You'll harness a wide range of data sources to identify existing growth drivers and develop strategies to implement these processes across the organization.
• Building Efficiencies: You will continually build efficiencies and predictive analytics to create industry‑leading execution time from opportunity discovery to operational response.

What You’ll Bring to the Team

• Bachelor’s degree in business analytics or a related field.
• A self-starter mentality with strong analytical skills, including the ability to interpret data, question results, generate insights, and construct solutions.
• Excellent project management and organizational skills with strong attention to detail.
• Proficient in Microsoft Office; experience with analytics platforms like SQL and Power BI is a significant plus.
• Outstanding presentation, reporting, and communication skills.
• 3-5 years of similar work experience, preferably in retail, healthcare, or other multi-location industry, is preferred.

How You’re Supported

As part of the Mission Pet Health Home Office team, you'll be joining a collaborative group of professionals dedicated to supporting our hospital teams and shaping the future of veterinary medicine.

Competitive Compensation

A competitive salary and a comprehensive benefits package.

Total Wellbeing

Comprehensive coverage including Health, Dental, and Vision insurance, plus 24/7 access to doctors through Teladoc.

Financial Health

Plan for your future with a 401k featuring a generous company match, plus Life Insurance and Short-Term Disability options.

Commitment to Growth

Benefit from significant opportunities for upward mobility and career growth within a rapidly expanding organization.

A Collaborative Culture

Join a nationwide community of over 20,000 veterinary professionals and a Home Office team that lives by our WAG values.

Valuable Perks

Enjoy generous paid time off and company-wide holidays, discounted veterinary care for your pets, and access to an online discount platform.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.