Hospital Manager

Mission Pet Health; Austin (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan

Teladoc access

Pet care discounts

Job summary

Mission Pet Health seeks an experienced veterinary leader to develop teams, drive operational excellence, and deliver exceptional patient and client care. The role focuses on partnering with veterinarians, mentoring staff, and fostering a positive, high-performing hospital culture.

The ideal candidate will coach teams, manage hospital operations, and contribute to continuous improvement within a nationwide network of practices.

Qualifications

• Experience leading a veterinary hospital or clinical operations.
• Strong budgeting, labor management, P&L accountability, revenue growth and operational decision-making.
• Proven success coaching, developing, and retaining high-performing teams.
• Ability to partner with veterinarians and support staff to achieve shared goals.
• Strong problem-solving, conflict resolution, and change-management skills.

Responsibilities

• Cultivate a healthy, engaged, collaborative team culture aligned with WAG values.
• Develop and mentor team members from onboarding to long-term growth.
• Own the hospital's financial health, including budgeting, labor, and inventory.
• Lead recruitment, interviewing, and hiring to build a high-performing team.
• Ensure exceptional client and patient experience and proactively address concerns.

Skills

Veterinary leadership

Business acumen

Coaching & development

Communication

Team building

Change management

Operational excellence

Job description

Your Impact as a Experienced Hospital Manager

• Cultivate a Healthy Culture: You'll be the champion for a positive, engaged, and collaborative team environment that aligns with our WAG values.


• Develop Your Team: You'll guide the career development of all team members, from onboarding and training to long-term growth and success.


• Drive Business Success: You'll have ownership of the hospital's financial health, managing the P&L, labor costs, and inventory to meet and exceed business goals.


• Build a High-Performing Team: You'll take the lead on recruiting, interviewing, and hiring top talent for all hospital roles.


• Champion the Client Experience: You'll ensure every client and pet receives exceptional service, proactively addressing concerns to build lasting community relationships.

What We Are Looking For

We're seeking an experienced veterinary leader who is passionate about developing teams, driving operational excellence, and delivering exceptional patient and client care. This opportunity is ideal for a proven leader who enjoys partnering with veterinarians, mentoring team members, and creating a positive, high-performing hospital culture.

Ideal Candidates Will Have

• Experienced veterinary hospital leadership required


• Demonstrated business acumen, including budgeting, labor management, P&L accountability, revenue growth, and operational decision-making


• Proven success coaching, developing, and retaining high-performing teams


• Strong leadership skills with the ability to build trust, foster collaboration, and hold teams accountable


• The ability to partner effectively with veterinarians and support staff to achieve shared goals


• Strong problem-solving, conflict resolution, and change management skills


• A track record of driving operational efficiency, client experience, and overall hospital performance


• A passion for continuous improvement and developing people


• A desire to grow professionally while making a meaningful impact within a thriving veterinary practice

What You'll Bring to the Team

• Proven experience managing a P&L, with a track record of driving results.


• A successful background in recruiting, interviewing, and building high-quality teams.


• Exceptional leadership skills with the ability to foster a positive, high-performing culture.


• Strong communication and conflict-resolution skills.


• Previous management experience in a veterinary, medical, or customer-focused retail environment is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow

Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 \"Most Loved Workplace\", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

#INDHM