Senior Operational Risk Leader, Wealth & Banking

Citi; Irving (TX); On-site; USD 144,000 - 217,000; Full time

Job summary

The Citi Wealth and Citi Gold business seeks a Senior Leader in Independent Operational Risk Management (2LOD) to provide holistic oversight and credible challenge across products and processes in the Wealth Retail Bank segment. You will lead risk coverage strategy, align with ORM and ERMF frameworks, and drive governance with senior stakeholders.

With 10+ years in operational risk in a Tier-1 bank, you will shape risk identification, control design, CAP governance, and remediation across

Qualifications

• 10+ years in operational risk within a Tier-1 financial institution.
• Deep expertise in operational risk frameworks, RCSA/MCA, risk identification and mitigation.
• Proven ability to deliver independent, credible challenge to the 1st Line of Defense.
• In-depth knowledge of retail wealth banking, Citigold affluent segments, and advisory operations.
• Experience engaging with regulators and Internal Audit; regulatory familiarity with OCC Heightened Standards.

Responsibilities

• Lead holistic operational risk coverage strategy for Wealth Retail Bank and Citi Gold across products and processes.
• Challenge first-line self-assessments and strengthen risk governance across the organization.
• Oversee risk remediation and CAP governance during large-scale transformations.
• Collaborate with ORM SMEs and cross-functional teams to ensure risk-aware decision making.

Skills

Operational Risk

RCSA/MCA

Independent Challenge

Retail Wealth Banking

Regulatory Knowledge

Strategic Thinking

Stakeholder Influence

Communication Skills

Problem Solving

Education

Bachelor's degree

Master's degree

Job description

The Citi Wealth and Citi Gold business seeks a Senior Leader in Independent Operational Risk Management (2LOD) to provide holistic oversight and credible challenge across products and processes in the Wealth Retail Bank segment. You will lead risk coverage strategy, align with ORM and ERMF frameworks, and drive governance with senior stakeholders.

With 10+ years in operational risk in a Tier-1 bank, you will shape risk identification, control design, CAP governance, and remediation across