Senior Operational Data Analyst - Outage & Analytics

Hydrogen Group; San Diego (CA); On-site; USD 103,000 - 110,000; Full time

Job summary

Hydrogen Group is seeking an experienced Operational Data Analyst to join the Advanced Distribution Management Team in San Diego. The role involves leading data analysis across outage management, reliability, and customer operations, leveraging OMS, ADMS, and OUAs analytics platforms to deliver actionable insights.

Responsibilities include building reports, validating data, and partnering with stakeholders to drive data-driven decisions that improve customer outage experience.

Qualifications

• 5+ years of progressive experience in data analytics or related roles.
• Experience with SQL, Oracle tools, and Power BI.
• Ability to explain technical information to stakeholders and influence decisions with data.
• Working knowledge of SQL, relational data models, and Oracle Database concepts; experience with Oracle tools, Power BI, or similar platforms.

Responsibilities

• Lead complex data requests across OMS, OUA, NMS, and customer data.
• Own outage data audits to improve notifications and data quality.
• Design reports and dashboards using outage and customer data for leadership decisions.
• Support outage trackers and cloud environments (AWS) as needed.

Skills

SQL

Data analysis

Stakeholder comms

Executive communication

OLAP data analysis

Education

High school diploma

Tools

SQL Developer

Oracle tools

Power BI

DAX

Microsoft Fabric

AWS

Job description

Hydrogen Group is seeking an experienced Operational Data Analyst to join the Advanced Distribution Management Team in San Diego. The role involves leading data analysis across outage management, reliability, and customer operations, leveraging OMS, ADMS, and OUAs analytics platforms to deliver actionable insights.

Responsibilities include building reports, validating data, and partnering with stakeholders to drive data-driven decisions that improve customer outage experience.