Senior Operational Controls Analyst: Mortgage Compliance & Risk

Newrez; Coppell (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Newrez in Coppell, TX is seeking a Sr Operational Controls Analyst to lead the company’s risk programs. You will ensure compliance with policies, procedures, laws, and investor requirements while reviewing loan files as needed.

The role emphasizes preparing monthly exception reports, developing policy updates, conducting loan reviews, and guiding junior analysts. Strong MS Office, SQL, and mortgage servicing knowledge are essential.

Qualifications

• High School Diploma, or equivalent, required.
• Bachelor’s degree preferred.
• 5+ years’ experience in mortgage servicing.
• Prior experience with various mortgage operations applications.

Responsibilities

• Prepares monthly reports which track and monitor material, moderate, and recurring exceptions identified during the reviews.
• Develop recommendations on any necessary revisions/updates to policies and procedures.
• Gather LOB requirements, develop standard test scripts within internal systems, and UAT, as applicable.
• Manage monthly vendor scorecard oversight.
• Effectively present information/respond to questions from managers, clients, customers, and public.
• Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
• Analyze results from loan reviews and identify trends, either in loan quality or personnel.
• Escalate any loan concerns to management and provide all necessary justification/documentation.
• Provides guidance and training to less experienced Analysts.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Skills

MS Office

SQL/Data systems

Mortgage servicing

Customer service

Analytical skills

Communication

Attention to detail

Independent work

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Job description

Newrez in Coppell, TX is seeking a Sr Operational Controls Analyst to lead the company’s risk programs. You will ensure compliance with policies, procedures, laws, and investor requirements while reviewing loan files as needed.

The role emphasizes preparing monthly exception reports, developing policy updates, conducting loan reviews, and guiding junior analysts. Strong MS Office, SQL, and mortgage servicing knowledge are essential.