Senior Open Deck Business Development Representative

Arrivelogistics; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

Relocation assistance

In-office gym and wellness programs

Job summary

Arrive Logistics in Chicago, IL invites an ambitious Business Development Representative for Open Deck to join our growing freight brokerage. You will leverage your Open Deck knowledge to craft pricing, develop shipping solutions, and manage day-to-day accounts with a focus on growth and superior customer service.

You should have 3+ years of 3PL experience in Open Deck/Heavy Haul and a Bachelor's degree in Business/Management or related field.

Qualifications

• 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.
• Bachelor’s degree strongly preferred with emphasis on Business/Management or related fields.
• Strong communication and relationship-building skills.

Responsibilities

• Communicate with customers and use knowledge of the market to assess load information, budget, value, and strategic pricing.
• Develop and create customized shipping solutions based on budget and customer needs.
• Manage day-to-day operations of all related accounts, including formulation and implementation of strategic transportation plans.
• Collaborate with the Client Success and Carrier Capacity teams to effectively service our customers.
• Bring a growth-oriented, customer-focused attitude to the floor.
• Become an expert in our business model, competitive advantages, and our proprietary software.
• Support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience; proactively address issues from customers, receivers, and drivers.
• Assist with pricing and quoting; conduct industry research, planning, and needs assessment analysis.

Skills

Open Deck knowledge

Relationship building

Communication

Sales acumen

Education

Bachelor’s degree in Business/Management or related fields

Job description

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award‑winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

This is a unique opportunity to develop robust account management experience and contribute to the culture of a competitive, forward‑thinking organization. We are looking for someone to come in hungry, set the tone, and get results. We are also looking for candidates who excel in collaborative environments. You will thrive in this position if you are a skillful communicator, natural relationship builder, and hard‑working teammate.

We’re looking for experienced sales reps with Open Deck knowledge. Understanding trailer types, equipment needs and Open Deck specifics will be critical to the success in the role.

As a Business Development Representative for Open Deck, you will play a vital role in the development of our business as we grow into a top 5 North American freight brokerage. You will leverage your industry knowledge and expertise while exercising discretion and independent judgment to primarily provide logistic services and logistic solutions while also supporting and developing our current customers and strategically developing new business opportunities.

• Communicate with customers and use your knowledge of the market to assess and provide essential load information, budget, value, and, among other things, strategic pricing.
• Develop and create customized shipping solutions based on budget and customer needs.
• Manage the day‑to‑day operations of all related accounts, including the formulation and implementation of strategic transportation plans.
• Collaborate and consult with the Client Success and Carrier Capacity teams to effectively service our customers.
• Bring a growth‑oriented, support the customer, win‑the‑day attitude to the floor.
• Become an expert in our business model and competitive advantages, and our proprietary software.
• Work to support and develop relationships with existing customers and grow their book of business through operational excellence and customer experience and proactively anticipate, identify, respond, and resolve issues from customers, receivers, and drivers.
• Assist with pricing and quoting, as needed and conduct industry research, planning, and needs assessment analysis.
• 3+ years of 3PL experience within the Open Deck/Heavy Haul mode.
• Bachelor’s degree is strongly preferred with an emphasis on Business, Management, or related fields.
• Eager to contribute to a high‑energy environment. You will build your career in an office, over the phone alongside a team of your peers.
• A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit.
• A proven ability to build relationships and establish rapport with peers, leaders, and clients alike.
• A winning attitude – you know what it’s like to succeed and you are excited to experience success at the fastest growing freight brokerage in the country.
• Take advantage of excellent benefits, including medical, dental, vision, life, and disability coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and take part in learning opportunities through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the heart of downtown Chicago, IL!
• There are CTA and L train stops walking distance from the office and you can store your bike safely inside of the building.
• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top‑of‑the‑line equipment and personal training options.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program.
• Get paid to work with your friends through our Referral Program!
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get relocation assistance! If you are not local to the area, we offer relocation packages.

Your Arrive Experience

When we say “award‑winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee‑founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.