Open Deck Solutions Specialist

Arrivelogistics; Richmond (VA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Supplemental coverage

401(k) matching

Employee Resource Groups

Team events

Casual dress code

Employee Assistance Program

Paid holidays

Paid vacation

Wellness days

Parental leave

Referral program

Relocation assistance

Job summary

Arrive Logistics is seeking an Open Deck Solutions Specialist to lead our Open Deck Line of Business and drive substantial revenue growth. From day one, contribute to a comprehensive strategy to position Arrive as a leader in Open Deck, collaborating across RevGen, ops, pricing, and marketing to align goals and execute plans.

You will thrive in a fast-paced, collaborative environment, building strong customer relationships and guiding sales strategies to expand both new and existing accounts.

Qualifications

• Bachelor's degree in business, logistics, or a related field.
• 3+ years of experience in the 3PL space, preferably Open Deck.
• Strong strategic thinking and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Passion for innovation and customer service.

Responsibilities

• Identify and price Open Deck RFPs and spot quotes.
• Capitalize on market opportunities and customer needs.
• Collaborate with RevGen, operations, pricing, marketing for alignment.
• Lead sales strategies to drive new business and grow existing accounts.
• Build and maintain relationships with key customers and partners.
• Identify cross-selling and upselling opportunities.
• Oversee day-to-day Open Deck operations for efficiency and quality.
• Collaborate with Leadership to implement scalable processes and KPIs.
• Monitor key metrics to identify improvements and drive profitability.

Skills

3+ years in 3PL

Education

Bachelor's degree in business/logistics/related field

Job description

Who We Are

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award‑winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

As an Open Deck Solutions Specialist, you will help build and lead Arrive's Open Deck Line of Business to achieve substantial revenue growth and market penetration. From day one you will help develop and execute a comprehensive strategy to position Arrive as a leader in the Open Deck space. You will be part of a team dedicated to fostering a high‑performing culture, driving collaboration, innovation, and exceptional results.

Responsibilities

• Identify and price all Open Deck RFP’s/spot quotes effectively.
• Capitalize on market opportunities, emerging trends, and customer needs.
• Collaborate with cross‑functional teams RevGen, operations, pricing, marketing to align goals and optimize performance.
• Lead the development and execution of sales strategies to drive new business and expand existing accounts.
• Build and maintain strong relationships with key customers and partners.
• Identify and pursue opportunities for cross‑selling and upselling.
• Help oversee the day‑to‑day operations of the Open Deck business, ensuring efficiency, quality, and customer satisfaction.
• Collaborate with Leadership to implement robust processes and systems to support growth and scalability, report and track internal KPI’s to measure success.
• Monitor and analyze key metrics to identify areas for improvement.
• Drive continuous improvement initiatives to enhance productivity and profitability.

Qualifications

• Bachelor's degree in business, logistics, or a related field.
• 3+ years of experience in the 3PL space, preferably focused on the Open Deck Mode.
• Strong strategic thinking and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast‑paced, dynamic environment.
• Passion for innovation and customer service.

Benefits

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program.
• Take time to manage your physical and mental health – we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.