Senior Onsite IT Support Engineer (Windows, Networks)

Apex Systems; Reading (MA); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

ESPP (employee stock purchase program)

401K with company match

HSA health savings account

Certification prep and training

Job summary

Everforth Apex is seeking a Support Engineer III in North Reading, MA to install, maintain, and troubleshoot desktop systems and peripherals. The role requires strong hardware and software diagnostics, plus experience with Windows OS and networking in a managed desktop environment.

The ideal candidate will have a BS in CS and 7+ years of relevant experience, with ability to work independently and communicate effectively with customers.

Qualifications

• BS in Computer Science or equivalent education and experience.
• 7+ years of relevant work experience.
• Detailed knowledge of PC hardware, software troubleshooting, and workstation hardware.

Responsibilities

• Install, maintain, and troubleshoot desktop computers, peripherals, and software.
• Resolve hardware, software, and user permission issues in a timely manner.
• Perform routine hardware maintenance and support.
• Work independently with minimal supervision while maintaining customer focus.

Skills

PC hardware

Windows troubleshooting

Networking TCP/IP

Linux user

Windows Server

Hardware maintenance

Education

BS in Computer Science

Job description

Everforth Apex is seeking a Support Engineer III in North Reading, MA to install, maintain, and troubleshoot desktop systems and peripherals. The role requires strong hardware and software diagnostics, plus experience with Windows OS and networking in a managed desktop environment.

The ideal candidate will have a BS in CS and 7+ years of relevant experience, with ability to work independently and communicate effectively with customers.