Senior Oncology Site Operations Lead (Remote)

Merck; Topeka (KS); On-site; USD 191,000 - 300,000; Full time

Benefits offered by this job

Annual bonus

Long-term incentive

Comprehensive benefits

Job summary

Merck & Co., Inc. in the United States is seeking an Associate Director Oncology Treatment Site Lead to educate treatment sites on onboarding, readiness, and end-to-end product operations in a field-based role.

You will coordinate with cross-functional partners to ensure seamless site execution and issue resolution across the New England South territory (CT, MA, RI) with ~50% travel. The position emphasizes operational and process support rather than clinical treatment, requiring strong

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of healthcare or life sciences experience, including sales, account management, or provider operations/administration.
• Strong understanding of the healthcare ecosystem.
• Proven track record of working with provider organizations and operational stakeholders to implement workflows for complex therapies.
• Ability to travel ~50%.

Responsibilities

• Lead the onboarding and readiness support process for product treatment sites, ensuring treatment sites are educated on the workflow, system setup, and operational requirements.
• Deliver process-focused education for site stakeholders using approved resources to support initial site implementation and ongoing operational support.
• Help ensure treatment sites have the operational capabilities and knowledge required for consistent execution of the product's end-to-end treatment journey.
• Serve as the product operational subject matter expert for your assigned treatment sites and provide support regarding the product process, operations, and logistics.
• Act as the primary point of contact for operational issues, triaging and appropriately addressing issues through cross‑functional coordination and defined processes.
• Appropriately collaborate with cross-functional oncology field teams to support coordinated, compliant engagement and a consistent experience for product treatment sites.

Skills

Account management

Cross-functional collaboration

Stakeholder engagement

Leadership

Communication

Travel readiness

Education

Bachelor's degree

Job description

Merck & Co., Inc. in the United States is seeking an Associate Director Oncology Treatment Site Lead to educate treatment sites on onboarding, readiness, and end-to-end product operations in a field-based role.

You will coordinate with cross-functional partners to ensure seamless site execution and issue resolution across the New England South territory (CT, MA, RI) with ~50% travel. The position emphasizes operational and process support rather than clinical treatment, requiring strong