Senior Onboarding & Funding Verification Lead

Socket.dev; Rothschild (WI); On-site; USD 94,000 - 97,000; Full time

Benefits offered by this job

Day-one Health Benefits

401(k) with company match

Paid Sick Time Off

Paid Parental Leave

Employer Paid Life and Disability

Wellbeing on Demand Program

Flexible Work Environment

Job summary

Foundation Finance Company (FFC) seeks a Senior Onboarding Manager to oversee the end-to-end account onboarding process and directly manage the Funding and Verification team leaders. This role drives initiatives to enhance operational efficiency and strengthen technology infrastructure across the department.

The position offers a competitive pay range and benefits, with a focus on improving the onboarding experience for customers and dealers nationwide.

Qualifications

• Bachelor’s degree in business, finance, communications, marketing, or a related field.
• 4+ years of experience in a related field with at least 2 years in a management role.
• Experience in financial services or another highly regulated industry is required.
• Demonstrated success in managing and developing a team is highly preferred.
• Knowledge of Microsoft Office suite is required.

Responsibilities

• Oversee end-to-end onboarding processes for accounts and customers.
• Directly manage Funding and Verification team leaders and drive performance.
• Develop and implement verification strategies to reduce unnecessary customer contact and streamline processes.
• Coach staff on scheduling, hiring, timekeeping, and administrative duties; train team leads.
• Communicate department updates, policies, and performance metrics to the team.
• Ensure timely day-to-day operations, workflow, and reporting meet deadlines.

Skills

Microsoft Office

Education

Bachelor’s degree in business, finance, communications, marketing, or a related field

Job description

Foundation Finance Company (FFC) seeks a Senior Onboarding Manager to oversee the end-to-end account onboarding process and directly manage the Funding and Verification team leaders. This role drives initiatives to enhance operational efficiency and strengthen technology infrastructure across the department.

The position offers a competitive pay range and benefits, with a focus on improving the onboarding experience for customers and dealers nationwide.