Senior Onboarding & Field Ops Lead

Kestra Financial, Inc.

Tempe, Northern (AZ, KY)

Hybrid

USD 70,000 - 100,000

Full time

14 days+
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Benefits offered by this job

Competitive pay and benefits
401(k) and health insurance
Training and growth opportunities

Job summary

Kestra Financial is seeking a Sr. Onboarding Operations Specialist to support new advisor firms entering the Kestra ecosystem. The role is hybrid with about 65% travel for in-person onboarding and 35% back-office processing.

You will train advisors on Advisor Complete, assist with account setup, and collaborate with Sales, Trading, and Cashiering to ensure smooth onboarding and accurate documentation. Ideal candidates bring at least 2 years in financial services or onboarding, strong MS Office

Qualifications

  • High school diploma or equivalent; college degree preferred.
  • Minimum of 2 years of experience in financial services or client onboarding roles.
  • Proficiency in MS Office and strong attention to detail.
  • Excellent interpersonal and communication skills; ability to work independently in the field.

Responsibilities

  • Travel to advisor offices to deliver hands-on operational training and onboarding.
  • Lead onboarding engagements and address operational and account setup questions.
  • Lead training sessions for advisors on Advisor Complete and onboarding workflows.
  • Process new accounts and support back-office tasks when not traveling.

Skills

MS Office
Attention to detail
Organizational skills
Communication skills
Independent work

Education

High school diploma or equivalent
College degree preferred

Tools

Laserfiche

Job description

Kestra Financial is seeking a Sr. Onboarding Operations Specialist to support new advisor firms entering the Kestra ecosystem. The role is hybrid with about 65% travel for in-person onboarding and 35% back-office processing.

You will train advisors on Advisor Complete, assist with account setup, and collaborate with Sales, Trading, and Cashiering to ensure smooth onboarding and accurate documentation. Ideal candidates bring at least 2 years in financial services or onboarding, strong MS Office

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