Senior On-Site Power Plant Support Engineer

Wärtsilä; Cedar Rapids (IA); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Health and dental coverage

Vision coverage

401(k) with company match

Company-paid insurance

Job summary

Wärtsilä is seeking a Customer Support Engineer to serve as the on-site technical and operational representative at customer power plants under LTSA or other service agreements.

You will be the primary technical contact, ensuring safe, reliable plant operations and supporting commissioning, handover, and ongoing maintenance activities at the Cedar Rapids, IA site. This role offers a competitive USD hourly rate with OT and bonus opportunities.

Qualifications

• Bachelor’s degree in Mechanical, Electrical, Mechatronics or related engineering field.
• 8+ years of experience in power generation, operations, maintenance, or technical support.
• Strong knowledge of plant systems and interaction between mechanical, electrical, automation, and operations.

Responsibilities

• Serve as Wärtsilä’s primary on-site technical representative and trusted advisor to the customer.
• Participate in the customer’s daily operations and maintain a strong understanding of the plant as an integrated system.
• Support commissioning, start-up, plant handover, and operational readiness activities when required.
• Provide technical guidance and troubleshooting support to plant operations and maintenance teams.
• Support minor and unplanned maintenance activities, warranty-related matters, and repair efforts.
• Coordinate with Wärtsilä’s internal technical experts to facilitate timely issue resolution.
• Monitor plant performance, reliability, and equipment condition, identifying potential risks and opportunities for improvement.
• Support maintenance planning and optimization based on the customer’s service agreement and long-term operational objectives.
• Assist with outage preparation, spare parts planning, and asset lifecycle initiatives.
• Work closely with the Agreement Manager by providing technical insights, operational feedback, and recommendations.
• Prepare clear technical reports and communicate plant conditions, findings, and recommended actions to relevant stakeholders.
• Maintain strong customer relationships and support a collaborative approach between the customer and Wärtsilä.

Skills

Customer support

Power plant operations

Troubleshooting

Electrical & mechanical

Gas engine tech

Engine monitoring

Analytical skills

Communication skills

Education

Bachelor's degree in Mechanical/Electrical/Mechatronics

Tools

Microsoft Office

Job description

Wärtsilä is seeking a Customer Support Engineer to serve as the on-site technical and operational representative at customer power plants under LTSA or other service agreements.

You will be the primary technical contact, ensuring safe, reliable plant operations and supporting commissioning, handover, and ongoing maintenance activities at the Cedar Rapids, IA site. This role offers a competitive USD hourly rate with OT and bonus opportunities.