Senior On-Site Electromechanical Field Technician

Giesecke+Devrient Currency Technology America, Inc.; New York (NY); Presencial; USD 68.000 - 75.000; Jornada completa

Descripción de la vacante

Giesecke+Devrient Currency Technology America, Inc. in the United States is seeking an Electromechanical Field Service Technician III to perform on-site servicing, installation, and repair of complex electromechanical equipment.

You will leverage your technical expertise and judgment to minimize downtime and support customer satisfaction. The role involves diagnosing failures across mechanical, hardware, software, and systems, preparing failure trend reports, and training less experienced

Formación

• High school diploma or GED required.
• Associate degree or trade/tech certificate preferred.
• Minimum four years in field service environment, with electromechanical equipment experience.

Responsabilidades

• Provide on-site servicing, installation, and repair of complex electromechanical equipment.
• Diagnose failures across mechanical, hardware, software, and systems; implement fixes to minimize downtime.
• Prepare reports analyzing product failure trends and serviceability issues.
• Assist with on-site training of less experienced field service technicians.
• Maintain professional communications with customers and management; travel as needed.

Conocimientos

Electromechanical Troubleshooting

Mechanical knowledge

Hardware/Software diagnostics

Computer systems & networking

Effective communication

On-site installation

Travel flexibility

Educación

High school diploma or GED

Associate degree or trade/technical certificate

Herramientas

Laptop/Tablet proficiency

Tools & test equipment management

Descripción del empleo

Giesecke+Devrient Currency Technology America, Inc. in the United States is seeking an Electromechanical Field Service Technician III to perform on-site servicing, installation, and repair of complex electromechanical equipment.

You will leverage your technical expertise and judgment to minimize downtime and support customer satisfaction. The role involves diagnosing failures across mechanical, hardware, software, and systems, preparing failure trend reports, and training less experienced