Senior Office Assistant (Code Compliance) (Civil Service)

Dallas City Hall; Dallas, Northern (TX, KY); Hybrid; USD 46,000 - 51,000; Full time

Job summary

City of Dallas is seeking a Senior Office Assistant (Code Compliance) to provide high-level administrative support within a civil service division. This role involves researching processes, gathering data, writing reports, and coordinating projects to ensure smooth division operations.

The position requires strong grammar, organizational skills, and the ability to handle inquiries and budget-related tasks while maintaining professional relations with staff and the public.

Qualifications

• Requires a high school diploma or GED; an associate degree meets requirements.
• Two years of admin experience including accounts payable, billing, cashiering/reconciliation, procurement, and report writing.
• Experience issuing permits and handling administrative projects is preferred.

Responsibilities

• Provide senior-level administrative support under general supervision.
• Assist with projects, analyze findings, and make recommendations.
• Perform secretarial and clerical duties for managers and teams.
• Explain processes and policies within defined guidelines.
• Research subjects, gather materials, and prepare reports and speeches.
• Maintain daily activity logs and handle citizen inquiries by phone.
• Monitor budget expenditures to stay within limits.
• Complete other duties as assigned.

Skills

Administrative support

Researching processes

Report writing

Data gathering

Customer service

Budget knowledge

Communication

Organizational skills

Interpreting procedures

Problem solving

Education

High school diploma or GED

Associate degree acceptable

Job description

## Senior Office Assistant (Code Compliance) (Civil Service)Apply: Full time: Posted Today: End Date: October 7, 2026 (7 days left to apply): 24-18281**Dallas is Growing. Grow With Us.**Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.**Job Summary**Provides senior level administrative support such as researching process and procedural issues, gathering data andwriting reports, coordinating, making arrangements and assisting with other administrative projects to ensureeffective division operations.**Job Description****Overview**The Senior Office Assistant provides senior level administrative support such as researching process and procedural issues, gathering data and writing reports, coordinating, making arrangements, and assisting with other administrative projects to ensure effective division operations.**Essential Functions****1** Provides administrative support typically under relatively general supervision within clearly defined guidelines and on assigned projects to assist management.**2** Assist with projects as defined by supervisors, including analyzing findings and making recommendations to provide effective administrative support.**3** Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments.**4** Provides interpretation of processes, procedures and policies of relatively straight forward nature with limited discretion or impact typically within a specific program or interpreting procedures of departmental personnel.**5** Conducts research on assigned subjects, secures materials for use in preparation of reports, composes correspondence and speeches, writes reports, and obtains various documents upon request to assist management.**6** Maintains daily report of activities performed and providing customer service through telephone; researches citizen complaints and performs various administrative and clerical duties and support.**7** Participates in the budget process and reviews expenditures to ensure expenses remain within budgeted limits.**8** Performs any and all other work as needed or assigned. **Knowledge and Skills****1** Knowledge of correct grammar, spelling, and punctuation.**2** Basic knowledge of public administration.**3** Knowledge of the City's payroll, accounting, or purchasing procedures**4** Ability to use office machines including, copier, fax machine.**5** Ability to maintain records journals and files.**6** Ability to write, clear and accurate reports.**7** Ability to deal tactfully and courteously with the public and other city employees.**8** Ability to handle difficult and unusual situations.**9** Ability to analyze information and develop sound conclusions.**10** Communicating effectively verbally and in writing.**11** Establishing and maintaining strong working relationships. **Minimum Qualifications****EDUCATION:*** High school diploma or GED. **EXPERIENCE:*** Two (2) years of administrative experience involving: + Accounts payable + Billing + Cashiering/reconciliation + Procurement + Correspondence + Report writing **AND/OR** + Creating/issuing permits. **EQUIVALENCY:*** An associate degree (or higher) in any field will meet the education and experience requirements. **Salary Range**$46,425.60 - $51,084.80The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.City of Dallas is an Equal Opportunity Employer.