Code Enforcement Officer I - Code Compliance Services (Civil Service)

Dallas City Hall; Dallas, Northern (TX, KY); Hybrid; USD 63,956,000 - 70,375,000; Full time

Job summary

Dallas City Hall is seeking a Code Enforcement Officer I to inspect and enforce city codes, reviews permits, and engage with residents and developers to achieve compliance. The role emphasizes documentation, citations, and customer service while coordinating with various departments for code enforcement actions.

The position requires a high school diploma or GED, at least two years of heavy citizen/customer service experience, and TDLR certification within probation.

Qualifications

• Two years of heavy citizen/customer service contact resolving complaints or conflicts.
• Experience with service or billing disputes is required.
• Must obtain Code Enforcement Officer Trainee certification issued by TDLR within probationary period.

Responsibilities

• Inspects city properties, projects, buildings, and developments to ensure compliance with regulations.
• Identifies non-compliant concerns and addresses issues with relevant parties; documents violations.
• Investigates non-compliant problems and recommends corrective action; communicates with developers.
• Issues notices of violation, takes photos, gathers evidence, and responds to citizen complaints.
• Educates the public on laws and code standards; interprets regulations for accuracy.
• Maintains documents relating to inspections and enforcement activities.
• Keeps up to date on current code standards and attends professional development.
• Drives city vehicles to perform inspections and address compliance.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Time management

Regulatory knowledge

Investigation ability

Education

High school diploma or GED

Current Code Enforcement Officer Trainee certification (TDLR)

Job description

## Code Enforcement Officer I - Code Compliance Services (Civil Service)Apply: 1500 MARILLA: Full time: Posted Today: End Date: October 2, 2026 (10 days left to apply): 26-28502**Dallas is Growing. Grow With Us.**Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.**Job Summary**Inspects and enforces one or more of the functional areas: city codes, construction, sanitation, environmental, street & sewer, water quality codes or ordinances and reviews applications for licenses and permits.**Job Description****Overview**The Code Enforcement Officer I investigates, inspects, and enforces municipal, land development, and property maintenance codes within city boundaries. Schedules and performs systematic property maintenance inspections to maintain or achieve minimum property standards. **Essential Functions****1** Conducts and performs inspections on city properties, projects, buildings, and developments to ensure compliance with all municipal, state, and federal regulations.**2** Identifies, determines, and compiles non-compliant concerns and addresses issues with appropriate parties; takes accurate data and information concerning code violations and enforces code compliance.**3** Investigates non compliant problems and makes recommendations for corrective action; communicates and collaborates with developers and other individuals to address code violations and make changes; performs follow up work and assistance as needed.**4** Creates accurate and professional notices of violation; takes photographs and gathers evidence while performing inspections; issues citations and responds to citizen complaints.**5** Educates and provides information to citizens, developers, and the general public; interprets laws and regulations while educating public on laws regulations and code standards.**6** Drafts, maintains, and edits documents regarding inspections, code enforcement activities, and code violations;**7** Remains up to date on all current code standards and changes in regulations; maintains certifications and attends professional development as needed.**8** Drives vehicles throughout the city to perform inspections and address compliance and code violations.**9** Performs any and all other work as needed or assigned. **Knowledge and Skills****1** Knowledge of municipal, state, and federal regulations.**2** Knowledge of inspection protocols, policies, and procedures.**3** Ability to determine code violations and suggest corrective action.**4** Ability to issue citations and communicate with various individuals**5** Ability to interpret, educate, and apply regulations to correct compliance issues.**6** Ability to use computer programs, software, and equipment.**7** Ability to provide calm, professional, and excellent customer service.**8** Ability to manage time and complete multiple tasks.**9** Communicating effectively verbally and in writing**10** Establishing and maintaining effective working relationships. **MINIMUM QUALIFICATIONS:** **EDUCATION:*** High school diploma or GED. **EXPERIENCE:*** Two (2) years of heavy citizen/customer service contact resolving complaints and/or conflicts, service and/or billing disputes. **EQUIVALENCY:*** A **current** Code Enforcement Officer Trainee certification (or higher) issued by the Texas Department of Licensing and Regulations (TDLR) will meet the education and experience requirements. **LICENSE and CERTIFICATION:*** Valid driver’s license with good driving record.* Must obtain certification as a Code Enforcement Officer Trainee issued by TDLR within probationary period. **OTHER REQUIREMENTS:*** Availability to work varying shifts including nights, weekends and holidays. **This position requires an ONLINE exam that covers the following categories:*** Reading Comprehension* Applying Policies* Sentence Clarity* Business Correspondence* Spelling **Salary Range**$22.32 - $24.56The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.