Senior Office Assistant

The Chronicle Of Higher Education, Inc.; Lubbock (TX); On-site; USD 20,664 - 34,095; Full time

Benefits offered by this job

Health Plans

Paid Time Off

Retirement Plans

Wellness Programs

Job summary

Texas Tech University Health Sciences Center in Lubbock is seeking a Senior Office Assistant to perform clerical tasks in a specialized setting. Responsibilities include data processing, basic bookkeeping, typing, filing, and ensuring adherence to organizational policies.

The role requires a high school diploma and at least one year of clerical experience, with potential substitution by additional education or related experience.

Qualifications

• Proficiency in written and mathematical processes as may be reflected by the completion of high school or the equivalent.
• One year clerical experience; additional education/experience may substitute on a year-for-year basis.

Responsibilities

• Analyze and interpret data.
• Provide feedback, designs, proposals and plans aligned with TTUHSC's vision.
• Interact with Administration, Faculty and Staff.
• Coordinate with outside agencies to support goals and initiatives.
• Handle fax intake and processing.
• Manage incoming faxes and direct to appropriate workqueue.
• Utilize software, databases, scripts and tools appropriately.
• Meet or exceed call center metrics while delivering excellent customer service.
• Participate in training and expand knowledge of organization and clinics.
• Adhere to all company policies and procedures.

Skills

Written and mathematical proficiency

Clerical data interpretation

Data processing

Customer service mindset

Education

High school diploma or equivalent

Job description

Extended Job Title

Senior Office Assistant

Position Description

Performs clerical duties of a specialized or technical nature,which may be performed in a variety of settings. Responsibilitiesmay include basic bookkeeping, typing, word processing, filing,sorting, posting, verifying, recording, and data coding andprocessing of moderate complexity. A general understanding oforganizational policies and procedures and some expertise in thearea of assigned work is required. Duties are performed underdirection within established policies and procedures with jobperformance based upon completion of assigned tasks.

Requisition ID

45520BR

Travel Required

None

Pay Grade Maximum

$24.75

Major/Essential Functions

• Ability to analyze and interpret data.


• Provide feedback, designs, proposals and plans on all tasks asthey relate to the vision and mission of the TTUHSC and theSOM.


• Work with all aspects of the TTUHSC, to include,Administration, Faculty and Staff.


• Interact with outside Agencies to provide valuable contacts andsupport for all goals and initiatives.


• Fax intake and processing


• Manage incoming faxes. Direct to appropriate workqueue(WQ)


• Utilizing software, databases, scripts, and toolsappropriately.


• Understand and strive to meet or exceed call center metricswhile providing excellent consistent customer service.


• Take part in training and other learning opportunities toexpand knowledge of organization, clinics and position.


• Adhering to all company policies and procedures.

Grant Funded?

No

Pay Grade Minimum

$15.00

Pay Basis

Hourly

Work Location

Lubbock

Department

Clinical Transformation Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Required Qualifications

Proficiency in written and mathematical processes as may bereflected by the completion of high school or the equivalent. Oneyear clerical experience. Additional education and/or relatedexperience to equal one year may substitute on a year for yearbasis.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

AZ, RP, YN

Army Military Occupational Specialty Code

36B, 42A, 56M

Air Force Specialty Code

3A1X1, 8A200

Marine Military Occupational Specialty Code

0111, 6046

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx .

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellentbenefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care – and webelieve that our people are the reason for our institution’slasting success and bright future.

Being part of the TTUHSC team means being part of an innovative andsupportive community that empowers each individual to do their bestwork. Through our values-based culture , TTUHSC iscommitted to cultivating an exceptional workplace community with apositive culture that puts people first.

Benefits

TTUHSC is committed to creating an environment where our teammembers can do their best work, with programs and benefits to support head-to-toe well-being.Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options –Individual health insurance provided at no cost for full-time teammembers


• Paid Time Off – Including holidays, vacation, sick leaveand more


• Retirement Plans


• Wellness Programs


• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.