Senior OCM Consultant for Tech Transformations (Remote)

Concentrix; Texas; Hybrid; USD 140,000 - 175,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Employee assistance program

401(k) retirement plan

Paid time off

Job summary

Concentrix is seeking a Senior Organizational Change Management Consultant on a contract basis to lead change programs tied to technology deployments and enterprise transformations. The role focuses on stakeholder engagement, communications, training design, and adoption to realize business value.

You will guide cross-functional teams, drive adoption metrics, and shape governance and operating-model capabilities for long-term success across global initiatives. Remote USA, 4–6 months contract.

Qualifications

• 5–8+ years of Organizational Change Management experience.
• Experience supporting technology implementations and digital transformation programs.
• Strong foundation in stakeholder engagement, communications, training, readiness planning, and user adoption.

Responsibilities

• Support the OCM Lead in executing change management strategies for technology implementations and enterprise transformation initiatives.
• Lead assigned OCM workstreams and deliverables, ensuring alignment with project milestones, release plans, and business objectives.
• Conduct stakeholder assessments, change impact analyses, and organizational readiness activities to inform change planning.
• Develop and execute communication plans, training strategies, engagement approaches, and adoption activities that support successful transitions.
• Partner with business and technical teams to identify change risks, resistance points, and user adoption challenges, and recommend mitigation actions.
• Drive stakeholder alignment and help teams move forward when competing priorities, ambiguity, or resistance arise.
• Facilitate workshops, stakeholder meetings, focus groups, governance discussions, and feedback sessions to gather insights and drive alignment.
• Create high-quality, executive-ready presentations, status updates, communications, job aids, and training materials.
• Build adoption plans that support successful launch, user readiness, and long-term business value realization.
• Help establish and support change champion networks, leadership engagement plans, governance routines, and reinforcement activities.
• Develop RACI and ownership models to clarify decision-making, accountability, and operating-model expectations.
• Monitor adoption metrics, readiness indicators, and user feedback to assess effectiveness and refine interventions.
• Support transformation efforts related to migrating client partner experiences from Sitecore to Adobe Experience Cloud.
• Help improve and transform the end-to-end partner experience across strategic partner journeys and workstreams.
• Establish governance, communications, adoption, and operating-model capabilities that enable successful launch and long-term business value realization.
• Coordinate activities across internal teams, Adobe, existing vendors, and other stakeholders involved in the transformation effort.
• Collaborate across functional teams to promote a consistent, positive, and user-centered transformation experience.
• Contribute to the ongoing improvement of OCM methodologies, tools, templates, and best practices.
• Provide coaching, guidance, and support to junior team members as needed.

Skills

OCM experience

Stakeholder engagement

Communications

Training & readiness

Facilitation

Presentation skills

Project management

Education

Bachelor’s degree

Prosci/CCMP certification preferred

Job description

Concentrix is seeking a Senior Organizational Change Management Consultant on a contract basis to lead change programs tied to technology deployments and enterprise transformations. The role focuses on stakeholder engagement, communications, training design, and adoption to realize business value.

You will guide cross-functional teams, drive adoption metrics, and shape governance and operating-model capabilities for long-term success across global initiatives. Remote USA, 4–6 months contract.