Senior Observability Platform Lead

Carrier; Town of Florida, Northern (NY, KY); Hybrid; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health Care Benefits: Medical, Dental,

Retirement Benefits

Paid vacation days

Job summary

Carrier Global Corporation seeks a seasoned Observability Platform Engineer to lead enterprise observability. You will define architectures, standards, and patterns across cloud and on-prem environments, guiding instrumentation, dashboards, and incident response.

You’ll collaborate with teams across North America, Europe, and Asia to advance SRE practices and reliability. The role emphasizes OpenTelemetry adoption, CI/CD, IaC, and observability-as-code, with a focus on scalable, efficient

Qualifications

• Bachelor’s Degree required.
• 7+ years in observability, monitoring, APM, SRE, DevOps, or related field.
• 7+ years designing and operating enterprise-scale observability platforms using IaC, GitOps, and CI/CD.

Responsibilities

• Serve as senior SME for enterprise observability; define architectures, standards, integration patterns, and reusable solutions.
• Design and optimize observability across cloud, on-prem, networks, Kubernetes, containers, apps, APIs, databases, and platforms.
• Standardize metrics, logs, traces, events, topology, dashboards, alerting, instrumentation, and service health.
• Provide technical leadership for LogicMonitor, Splunk, OpenTelemetry, Grafana, Prometheus, Tempo, VictoriaMetrics, Loki, and related tech.
• Lead OpenTelemetry adoption, instrumentation, collectors, telemetry pipelines, tracing, and vendor-neutral standards.
• Establish governance for RBAC, telemetry standards, alerting, retention, integrations, configuration management, and data lifecycle.
• Improve observability coverage, telemetry quality, scalability, reliability, cost efficiency.

Skills

Observability strategy

SRE practices

DevOps

Leadership

Education

Bachelor’s Degree

Tools

OpenTelemetry

Grafana

Prometheus

Tempo

VictoriaMetrics

Loki

Kubernetes

ServiceNow

CI/CD

Job description

Carrier Global Corporation seeks a seasoned Observability Platform Engineer to lead enterprise observability. You will define architectures, standards, and patterns across cloud and on-prem environments, guiding instrumentation, dashboards, and incident response.

You’ll collaborate with teams across North America, Europe, and Asia to advance SRE practices and reliability. The role emphasizes OpenTelemetry adoption, CI/CD, IaC, and observability-as-code, with a focus on scalable, efficient