Senior Observability Platform Engineer

JPC TECHNO INC; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

JPC TECHNO INC is seeking a highly skilled Senior Observability Operations Engineer to manage and enhance our enterprise observability platform across Dynatrace, Splunk, and OpenSearch. You will ensure high availability, scalability, and incident resolution.

You will design monitoring, logging, tracing, and alerting, automate tasks with Python and REST APIs, and collaborate with Platform Engineering, SRE, and DevOps teams to drive improvements.

Qualifications

• Bachelor's degree in CS/IT/Engineering or equivalent experience.
• 6-10+ years IT infrastructure or observability operations experience.
• 4+ years administering Dynatrace, Splunk, OpenSearch, or Elasticsearch.
• Strong troubleshooting and analytical skills.
• Excellent communication and stakeholder management skills.

Responsibilities

• Administer and optimize enterprise observability platforms including Dynatrace, Splunk, and OpenSearch/Elasticsearch.
• Design, deploy, configure, and maintain monitoring, logging, tracing, and alerting solutions.
• Manage large-scale OpenSearch/Elasticsearch clusters, including indexing strategies and capacity planning.
• Configure Dynatrace components such as OneAgent, APM, and RUM.
• Develop dashboards, alerts, and executive operational metrics.
• Automate operational tasks using Python, Shell, REST APIs, Terraform, or Ansible.
• Collaborate with Platform Engineering, SRE, DevOps, and Infra teams.

Skills

Strong troubleshooting

Excellent communication

Stakeholder management

Independent worker

Ownership mindset

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience

Tools

Dynatrace

Splunk

OpenSearch/Elasticsearch

Kubernetes

Linux

OpenTelemetry

Grafana

Kibana

Docker

OpenShift

Rancher

Terraform

Ansible

REST APIs

Python

AI/ML in Observability

Job description

JPC TECHNO INC is seeking a highly skilled Senior Observability Operations Engineer to manage and enhance our enterprise observability platform across Dynatrace, Splunk, and OpenSearch. You will ensure high availability, scalability, and incident resolution.

You will design monitoring, logging, tracing, and alerting, automate tasks with Python and REST APIs, and collaborate with Platform Engineering, SRE, and DevOps teams to drive improvements.