Observability Engineer: Dynatrace & Splunk Expert

Tata Consultancy Services; Plano (TX); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support Leaves

Auto & Home Insurance Options

Certification & Training Reimbursement

Commuter Benefits

401K Plan

Job summary

Tata Consultancy Services is seeking an Observability and Monitoring Engineer to design, onboard, and manage enterprise observability solutions using Dynatrace, Splunk and other tools. This role ensures performance, stability, and proactive monitoring across the ERF business line.

The ideal candidate will have strong expertise in monitoring platforms, automation, and governance, plus excellent collaboration and communication skills to partner with multiple teams and senior stakeholders.

Qualifications

• Bachelor’s degree or higher in a related field.
• 3–5 years supporting IT Operations.
• Strong knowledge of monitoring tools (Dynatrace, Splunk).
• Experience with scripting languages (Python, Perl, Unix shell).
• Creative problem solver in a fast-paced environment.
• Team player with effective communication to technical and non-technical colleagues.
• Excellent verbal and written communication skills.
• Strong English proficiency and clear oral communication.
• Self-starter, innovative with ability to lead and provide technical solutions.
• Ability to handle complex information and liaise with business and development teams.

Responsibilities

• Deploy and configure Dynatrace across Windows, Linux, and mainframe environments.
• Onboard applications into Splunk using forwarders, source types and indexing best practices.
• Define tagging strategies, dashboards, and alerting policies for Dynatrace and Splunk.
• Enable full-stack monitoring: APM, infrastructure, logs, and synthetic monitoring.
• Implement distributed tracing, anomaly detection, and performance baselining.
• Develop scripts/workflows for automated onboarding/config using APIs.
• Integrate monitoring with incident management ticketing tools.
• Establish retention policies and governance for logs/Metrics.
• Document onboarding processes, SOPs and troubleshooting guides.
• Collaborate with application teams, infrastructure, and CIO stakeholders.
• Conduct KT sessions and create team enablement documentation.
• Drive reduction in MTTR and improve application stability.
• Promote proactive monitoring and predictive analytics; support automation.

Skills

Unix

Python

Perl

English proficiency

Problem solving

Team collaboration

Education

Bachelor’s Degree or higher

BACHELOR OF COMPUTER SCIENCE

Tools

Dynatrace

Splunk

Autosys

ITRS Geneous

Remedy

Splunk DB Connect

Job description

Tata Consultancy Services is seeking an Observability and Monitoring Engineer to design, onboard, and manage enterprise observability solutions using Dynatrace, Splunk and other tools. This role ensures performance, stability, and proactive monitoring across the ERF business line.

The ideal candidate will have strong expertise in monitoring platforms, automation, and governance, plus excellent collaboration and communication skills to partner with multiple teams and senior stakeholders.