Observability Engineer - AI-Driven, Self-Healing Ops

Tata Consultancy Services; Phoenix (AZ); On-site; USD 100,000 - 120,000; Full time

Job summary

Tata Consultancy Services is seeking an Observability Operations Engineer in Phoenix to administer and optimize Dynatrace, Splunk, and OpenSearch platforms. You will lead monitoring, logging, tracing, and alerting with Grafana/Prometheus/OpenTelemetry, and drive automation using Python and shell scripts.

Responsibilities include supporting Linux, Kubernetes, cloud environments, and performing RCA on production incidents. Collaboration with SRE, DevOps, and Platform teams is essential.

Qualifications

• Strong Observability Administration experience with Dynatrace, Splunk, and OpenSearch/Elasticsearch.
• Hands-on experience with monitoring, logging, tracing, alerting, dashboards, and platform performance tuning.
• Strong knowledge of Linux, Kubernetes, and cloud environments.
• Experience with Grafana, Prometheus, OpenTelemetry, and related observability technologies.
• Automation experience using Python/Shell scripting and REST APIs.
• Experience supporting enterprise-scale production environments, troubleshooting, and RCA.

Responsibilities

• Administer and optimize enterprise Dynatrace, Splunk, and OpenSearch/Elasticsearch platforms.
• Maintain platform availability, scalability, performance, security, and reliability.
• Build and manage monitoring, logging, tracing, dashboards, alerts, and operational metrics.
• Troubleshoot production issues and perform root cause analysis using observability tools.
• Support Linux, Kubernetes, container, and cloud-based environments.
• Automate operational activities and drive self-healing and AI-assisted operations.
• Manage upgrades, patching, capacity planning, backups, and operational governance.
• Collaborate with SRE, DevOps, Platform, Infrastructure, and Application teams.

Skills

Observability Administration

Monitoring and logging

Linux Kubernetes cloud

Grafana Prometheus OpenTelemetry

Python Shell scripting REST APIs

Production troubleshooting RCA

SRE DevOps collaboration

Automation for self-healing

Tools

Dynatrace

Splunk

OpenSearch/Elasticsearch

Grafana

Prometheus

OpenTelemetry

Job description

Tata Consultancy Services is seeking an Observability Operations Engineer in Phoenix to administer and optimize Dynatrace, Splunk, and OpenSearch platforms. You will lead monitoring, logging, tracing, and alerting with Grafana/Prometheus/OpenTelemetry, and drive automation using Python and shell scripts.

Responsibilities include supporting Linux, Kubernetes, cloud environments, and performing RCA on production incidents. Collaboration with SRE, DevOps, and Platform teams is essential.