Senior NORC Case Manager

Hamilton Madison House; New York (NY); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Vacation and sick leave benefits

Paid agency-wide holidays annually

Job summary

Hamilton-Madison House's NORC program seeks a Case Manager to work with seniors in Knickerbocker Village, providing intake, assessments, and individual and group services to support aging in place. You will collaborate with a multidisciplinary team and community partners to fulfill program goals.

The role requires strong communication, cultural sensitivity, and experience with older adults. Full-time, benefits include medical, dental, and vision coverage, plus generous leave and holidays.

Qualifications

• Bachelor’s degree in social work or related field plus one year case assistance experience.
• Strong listening, empathy, and communication skills.
• Experience with older adults and diverse populations preferred.
• Proficient with data management systems; willing to learn others.

Responsibilities

• Provide individual casework services, including intake, NORC assessment and care planning with seniors and families.
• Offer case management, referrals, and information for entitlements per funding sources and contracts.
• Maintain accurate records and ensure confidentiality; manage documentation timely.
• Plan and implement education, recreational, and health promotion activities.
• Develop and run group activities and coordinate with NORC Director and partners.

Skills

Nonjudgmental

Empathic listening

Excellent communication

Bilingual English/Chinese (preferred)

Education

Bachelor's degree in social work or related field

Tools

Data management systems

STARS (preferred)

Job description

Hamilton-Madison House's NORC program seeks a Case Manager to work with seniors in Knickerbocker Village, providing intake, assessments, and individual and group services to support aging in place. You will collaborate with a multidisciplinary team and community partners to fulfill program goals.

The role requires strong communication, cultural sensitivity, and experience with older adults. Full-time, benefits include medical, dental, and vision coverage, plus generous leave and holidays.