Senior NOC Technician — JFN Operations (Top Secret)

Cornerstone Defense LLC; Waipahu (HI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO

401(k)

HSA/FSA

Life Insurance

Tuition Reimbursement

Discount Program

Referral Program

Leads Generation Program

529 Plan

Fitness Reimbursement

Travel Assistance

Lifelock Benefit

Financial & Legal Services

Job summary

Cornerstone Defense LLC seeks a Senior NOC Technician for the Joint Fires Network (JFN) Operations Center on Ford Island, HI. You will monitor 24/7, perform incident management, fault analysis, and advanced troubleshooting across DISN infrastructure to ensure continuity of services.

Requires DoD Top Secret clearance, DoD-8570 IAT Level II, and strong experience in network monitoring, incident response, and cross-team coordination. On-site role in Hawaii with competitive compensation.

Qualifications

• High school diploma or equivalent.
• 3–5 years of relevant NOC/network experience.
• DoD-8570 IAT Level II baseline certification by start date.
• Ability to work in a 24/7 operational environment.
• Experience in alarm surveillance, fault management, LAN/WAN maintenance.
• Advanced knowledge in multiple networking domains (Routers, Switches, Crypto devices, DSN/DRSN, Video Services, Promina, Cisco, Juniper, MSPP, DWDM, Optical Switching) and IP/transport topologies.

Responsibilities

• Create, update, and manage incident tickets using ServiceNow ITSM+S and Jira; triage queue activity and guide critical tickets.
• Monitor network events and alarms 24/7; analyze faults, identify impacts, isolate issues, coordinate remediation.
• Notify stakeholders with timely situational awareness to leadership, customers, and O&M teams.
• Support root-cause analysis and troubleshooting across routers, switches, crypto devices, and transport systems; coordinate component replacements.
• Restore network services, maintain SLA compliance, update CMDB, reroute circuits, document outages and degradations.
• Assist with training and oversight of Network Controllers; evaluate SOPs, tools, and training programs.
• Provide advanced guidance to resolve multi-layer issues across NOCs and domains.
• Support projects affecting future DISN/OM operations; contribute insights to leadership.
• Maintain centralized error databases for improved fault correlation and response.

Skills

IAT Level II

Alarm surveillance

Fault management

LAN/WAN maintenance

IP topology

Routers

Switches

Crypto devices

DSN/DRSN

Video services

Promina

Cisco

Juniper

MSPP

DWDM

Optical switching

24/7 operations

Education

High school diploma or equivalent

Tools

ServiceNow ITSM+S

Jira

CMDB

Job description

Cornerstone Defense LLC seeks a Senior NOC Technician for the Joint Fires Network (JFN) Operations Center on Ford Island, HI. You will monitor 24/7, perform incident management, fault analysis, and advanced troubleshooting across DISN infrastructure to ensure continuity of services.

Requires DoD Top Secret clearance, DoD-8570 IAT Level II, and strong experience in network monitoring, incident response, and cross-team coordination. On-site role in Hawaii with competitive compensation.