Senior NOC Engineer Tier 3: Expert Incident Response

JFL CONSULTING, LLC; Springfield (VA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage paid by the

401(k) with immediate vesting

Generous PTO: 15 vacation, 5 sick, 2?

Certification reimbursement

Job summary

JFL Consulting, LLC is seeking a NOC Engineer Tier 3 in Springfield, VA. This senior role owns the most complex network issues, maintains architecture docs, and provides Tier 3 escalation for Tier 1/2 incidents. You will be activated for Priority 1 events and participate in off-hours on-call rotations.

The ideal candidate brings 7+ years of enterprise networking, CCNA/CCNP, and strong routing/switching/security expertise. SD-WAN experience and automation skills are highly valued.

Qualifications

• 7+ years of enterprise network engineering experience.
• Bachelor's degree in Cyber Security, Information Technology, Computer Science, Information Security, or related field; in lieu of degree, 4 additional years of experience in a NOC, SOC, IT security, or network engineering role.
• One of the following certifications: CCNA or CCNP.
• Expert-level proficiency in enterprise routing, switching, and security.
• Experience with large-scale network architecture and design.
• Experience with SD-WAN platforms.
• Experience with network automation such as Ansible, Python, or equivalent.
• Ability to work shifts including nights, weekends, and holidays on rotating shift schedule.

Responsibilities

• Provide Tier 3 escalation and resolution for the most complex network faults and outages.
• Manage and maintain network architecture documentation and topology diagrams.
• Lead the technical response for Priority 1 network events.
• Review and approve complex network changes prior to implementation.
• Drive root cause analysis for all Priority 1 and recurring network incidents.
• Identify network architecture improvements and present recommendations and briefings.
• Support the Tier 4 Network Architect on design projects and infrastructure upgrades.
• Mentor NOC Tier 2 and 1 analysts through complex troubleshooting scenarios.

Skills

Enterprise networking

Routing & switching

SD-WAN

Network security

Network automation

Education

Bachelor's degree in Cyber Security / IT / CS

4+ years experience in NOC/SOC (in lieu of degree)

Job description

JFL Consulting, LLC is seeking a NOC Engineer Tier 3 in Springfield, VA. This senior role owns the most complex network issues, maintains architecture docs, and provides Tier 3 escalation for Tier 1/2 incidents. You will be activated for Priority 1 events and participate in off-hours on-call rotations.

The ideal candidate brings 7+ years of enterprise networking, CCNA/CCNP, and strong routing/switching/security expertise. SD-WAN experience and automation skills are highly valued.