Senior Night Data Center Lead Technician

Covestic Inc; Santa Clara (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Covestic Inc. is seeking a Data Center Technician III (L3) to act as the senior on-shift technical escalation point for overnight operations in Santa Clara, CA.

You will lead complex hardware, storage, GPU, and network deployments while coordinating maintenance and incident response to ensure SLA compliance. The role requires exceptional technical expertise, strong leadership, and decisive decision-making in a fast-paced production environment with responsibility for guiding L1/L2 technicians

Qualifications

• 5+ years of experience in enterprise data center operations or critical infrastructure environments.
• Advanced experience troubleshooting server, storage, GPU, and network hardware.
• Proven experience leading deployments, migrations, and infrastructure projects.
• Strong understanding of data center power, cooling, and operational best practices.
• Experience managing high-priority incidents and major outage responses.
• Ability to work independently and make critical decisions with minimal supervision.
• Strong verbal and written communication skills.
• Demonstrated leadership and mentoring experience.

Responsibilities

• Serve as the primary technical lead during overnight operations.
• Oversee daily data center activities to ensure operational continuity and SLA compliance.
• Coordinate and execute complex maintenance activities and infrastructure changes.
• Lead incident response efforts during service-impacting events.
• Ensure adherence to operational standards, procedures, and best practices.
• Lead large-scale server, storage, GPU, and network deployment projects.
• Design and oversee rack layouts, power distribution planning, and cabling strategies.
• Validate infrastructure readiness prior to production deployment.
• Coordinate server migrations, hardware refreshes, and data center expansion initiatives.
• Perform advanced hardware installations and configuration activities.
• Troubleshoot and resolve complex hardware, storage, networking, and infrastructure issues.
• Perform root cause analysis for recurring incidents and major outages.
• Provide Tier 3 escalation support for operational and technical issues.
• Coordinate vendor support engagements and hardware warranty replacements.
• Develop corrective and preventive action plans to improve reliability and reduce recurring failures.
• Support GPU-based systems, AI environments, and high-density compute infrastructure.
• Diagnose GPU, accelerator, and specialized compute hardware failures.
• Coordinate large-scale hardware replacement programs and platform upgrades.
• Assist engineering teams with performance validations and infrastructure testing.
• Develop and maintain operational procedures, runbooks, and troubleshooting guides.
• Ensure accurate documentation of incidents, maintenance activities, and infrastructure changes.
• Review operational metrics and identify opportunities for efficiency improvements.
• Drive process standardization and continuous improvement initiatives.

Skills

Leadership

Advanced troubleshooting

Incident management

Mentorship

Communication

Decision making

Education

Bachelor's or Associate degree in IT/Engineering

Industry certifications (e.g., CompTIA Server+/CCNA)

Tools

Dell

HPE

Cisco

Supermicro

Lenovo

DCIM tools

iDRAC/iLO/IPMI/Redfish

Job description

Covestic Inc. is seeking a Data Center Technician III (L3) to act as the senior on-shift technical escalation point for overnight operations in Santa Clara, CA.

You will lead complex hardware, storage, GPU, and network deployments while coordinating maintenance and incident response to ensure SLA compliance. The role requires exceptional technical expertise, strong leadership, and decisive decision-making in a fast-paced production environment with responsibility for guiding L1/L2 technicians