Senior Data Center Technician - GPU/AI Lead

Covestic Inc; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Covestic Inc. is seeking a Data Center Technician III (L3) to lead advanced hardware support across servers, storage, networking, and GPU-based systems. You will mentor junior technicians, manage deployments, and drive operational excellence in a fast-paced data center environment.

The role emphasizes server diagnostics, infrastructure lifecycle, and collaboration with cross-functional teams to ensure uptime and scalability for enterprise workloads, including AI/ML GPU clusters.

Qualifications

• 5+ years of experience in a data center, infrastructure, or hardware support environment.

Responsibilities

• Install, rack, stack, cable, and commission servers, storage systems, network devices, and supporting infrastructure.
• Perform advanced hardware diagnostics, troubleshooting, and component replacement.
• Execute break/fix activities on production systems while adhering to established SLAs.
• Support data center migrations, expansions, and hardware lifecycle projects.
• Perform server decommissioning, asset recovery, and secure hardware disposal processes.
• Maintain accurate rack elevation diagrams, asset inventories, and deployment documentation.
• Troubleshoot and replace components including CPUs GPUs Memory Power supplies Motherboards NICs Storage devices Switches Cabling infrastructure.
• Support high-density compute, AI/ML, and GPU cluster environments.
• Validate hardware health using monitoring and diagnostic tools.
• Coordinate RMAs and vendor support engagements when required.
• Install and troubleshoot copper and fiber optic cabling.
• Support ethernet, Fibre Channel, and InfiniBand environments.
• Verify network connectivity and perform basic switch troubleshooting.
• Assist with SAN, NAS, and storage cluster deployments.
• Perform cable audits, trace work, labeling, and documentation updates.
• Utilize remote management tools such as iLO, iDRAC, BMC, and KVM solutions.
• Support Linux and Windows server environments.
• Execute firmware, BIOS, and hardware upgrades.
• Support operating system installations and recovery activities as needed.
• Assist with cluster validation and infrastructure readiness testing.
• Respond to incidents and escalations within established service levels.
• Lead maintenance activities and change management implementations.
• Develop and maintain technical documentation and standard operating procedures.
• Participate in on-call and after-hours maintenance activities as required.
• Mentor L1 and L2 technicians and provide technical guidance.

Skills

Linux

Server hardware

Rack & Stack

VMware

ServiceNow

Tools

KVM

iLO

iDRAC

VMware vCenter

Job description

Covestic Inc. is seeking a Data Center Technician III (L3) to lead advanced hardware support across servers, storage, networking, and GPU-based systems. You will mentor junior technicians, manage deployments, and drive operational excellence in a fast-paced data center environment.

The role emphasizes server diagnostics, infrastructure lifecycle, and collaboration with cross-functional teams to ensure uptime and scalability for enterprise workloads, including AI/ML GPU clusters.