Senior Niagara Framework Training Specialist

Honeywell International Inc; Richmond (VA); Hybrid; USD 88,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401(k) match

Flexible Spending Accounts

Health Savings Accounts

Educational Assistance

Parental Leave

Paid Time Off

12 Paid Holidays

Short-Term Disability

Long-Term Disability

EAP

Job summary

Honeywell International Inc. in Richmond, VA, seeks a Sr. Customer Experience Training Professional to design and deliver Niagara Framework training.

You will develop curricula, deliver in-person and virtual sessions, and collaborate with partners to advance customer experience. The role reports to the Customer Experience Training Manager and requires at least 3 years of Niagara 4 expertise, troubleshooting skills, and strong MS Office proficiency.

Qualifications

• You must have at least 3 years of advanced Niagara 4 experience.
• You must have at least 3 years of experience troubleshooting real-world building automation issues.
• You must have at least 3 years of experience with Microsoft Office (Word, PowerPoint).

Responsibilities

• Deliver engaging Niagara Framework training programs in person and online.
• Develop and revise curriculum, including lesson plans, guides, slides, agendas, assessments and videos.
• Follow policies and grading standards to ensure objective evaluations.
• Establish and maintain relationships with Tridium-certified training partners.
• Maintain training environment and equipment, including travel kits.
• Collaborate with cross-functional teams to identify training needs.
• Use data and feedback to continuously improve training content and methods.
• Occasional travel for on-site training and conferences.

Skills

Niagara 4

Troubleshooting

MS Office

Tools

Microsoft Word

PowerPoint

Job description

Honeywell International Inc. in Richmond, VA, seeks a Sr. Customer Experience Training Professional to design and deliver Niagara Framework training.

You will develop curricula, deliver in-person and virtual sessions, and collaborate with partners to advance customer experience. The role reports to the Customer Experience Training Manager and requires at least 3 years of Niagara 4 expertise, troubleshooting skills, and strong MS Office proficiency.