Senior Network Support Engineer - Government IT

Management Applications, Inc.; Silver Spring (MD); On-site; USD 60,000 - 100,000; Full time

Job summary

Management Applications, Inc. is seeking Network Support Professionals to provide essential IT and network support for a DC Government Entity. Roles include Tier 2 and Tier 3 support with responsibilities ranging from technical support to project management, requiring a 4-year degree and specific IT certifications. Ideal candidates will have relevant experience and must submit a resume along with salary requirements.

Qualifications

• Tier 3: CCNA level certified, PMP preferred, experience managing Cisco networking.
• Tier 2: Proven support experience in a Windows 7/10 desktop environment.

Responsibilities

• Provide Tier 3 support and manage IT infrastructure projects.
• Respond to system alerts and maintain on-premises systems.

Skills

Cisco Networking

Technical Support

Microsoft Hyper-V

Windows Environment Support

Project Management

Education

4-year degree in Information Technology

Tools

Hyper-V

Cisco Systems

Active Directory

Office 365

Job description

Management Applications, Inc. is seeking Network Support Professionals to provide essential IT and network support for a DC Government Entity. Roles include Tier 2 and Tier 3 support with responsibilities ranging from technical support to project management, requiring a 4-year degree and specific IT certifications. Ideal candidates will have relevant experience and must submit a resume along with salary requirements.