Management Applications, Inc. is seeking Network Support Professionals for roles in a DC Government Entity. The positions include full-time Tier 2 and Tier 3 support, focusing on Microsoft and Cisco technologies, and require a four-year degree in Information Technology along with specific certifications. Candidates will work closely with the existing IT team to ensure high-quality service and support for various projects and infrastructure management.
Qualifications
Tier 3 requires CCNA certification and experience with Cisco networking.
Tier 2 must support Windows 7/10 environments and Microsoft Office.
Experience managing IT support in a government context is advantageous.
Responsibilities
Provide Tier 2 and Tier 3 level support for IT operations.
Ensure adherence to IT Policies through the support provided.
Develop performance reports and recommend improvements.
Skills
Cisco Networking
Microsoft Hyper-V
Technical Support
Project Management
Windows Desktop Support
Education
4-year degree in Information Technology
Tools
Cisco CCNA
Microsoft Office 2013
Microsoft Office 2016
Job description
Management Applications, Inc. is seeking Network Support Professionals for roles in a DC Government Entity. The positions include full-time Tier 2 and Tier 3 support, focusing on Microsoft and Cisco technologies, and require a four-year degree in Information Technology along with specific certifications. Candidates will work closely with the existing IT team to ensure high-quality service and support for various projects and infrastructure management.