A leading provider of Managed IT Services is seeking Network Support Professionals for a DC Government Entity. The roles include Tier 2 and Tier 3 support with responsibilities such as managing Cisco network infrastructures and supporting Windows environments. Candidates must possess a 4-year degree in IT, with CCNA certification preferred for Tier 3 positions. Applicants are encouraged to apply with a resume that highlights relevant skills and minimum salary requirements.
Qualifications
CCNA certification is required for Tier 3 position.
PMP Certification preferred for Tier 3 role.
Experience in supporting Windows environments is necessary.
Responsibilities
Support existing infrastructure and personnel with IT services.
Develop project Statements of Work and respond to alerts.
Provide technical support and training to employees.
Skills
Cisco Networking
Microsoft Hyper-V
Technical Support
Security Platforms
Education
4-year degree in Information Technology
Tools
Cisco CCNA
Microsoft Office 2013/2016
Windows 7
Windows 10
Microsoft SharePoint
Oracle Database
Job description
A leading provider of Managed IT Services is seeking Network Support Professionals for a DC Government Entity. The roles include Tier 2 and Tier 3 support with responsibilities such as managing Cisco network infrastructures and supporting Windows environments. Candidates must possess a 4-year degree in IT, with CCNA certification preferred for Tier 3 positions. Applicants are encouraged to apply with a resume that highlights relevant skills and minimum salary requirements.