Senior Network Services Lead Technician

Pepperdine University; South Bend (IN); On-site; USD 51,260 - 56,949; Full time

Benefits offered by this job

Competitive benefits package

Professional development opportunities

Job summary

Pepperdine University in South Bend is seeking a Lead Technician to oversee its cable plant, telephone system, and data network services. The role entails providing technical support, maintaining equipment, and collaborating with vendors. Required qualifications include a High School Diploma, at least seven years in telecommunications, and Cisco CCNA certification. The position offers a pay range of $37.21 - $41.34 per hour, with benefits. Commitment to the university's mission is essential.

Qualifications

• Minimum of seven years of experience in telecommunications or networking.
• Experience leading projects in a technical environment.
• Ability to troubleshoot complex technical problems effectively.

Responsibilities

• Oversee and maintain the University's cable plant and data network.
• Provide Tier-1 and Tier-2 technical support for networks.
• Collaborate with vendors to solve voice network outages.

Skills

Project leadership

Customer service

Technical troubleshooting

Communication skills

Education

High School Diploma

Associate’s degree in Telecommunications or IT

Tools

Cisco CCNA certification

Network diagnostic tools

Job description

Pepperdine University in South Bend is seeking a Lead Technician to oversee its cable plant, telephone system, and data network services. The role entails providing technical support, maintaining equipment, and collaborating with vendors. Required qualifications include a High School Diploma, at least seven years in telecommunications, and Cisco CCNA certification. The position offers a pay range of $37.21 - $41.34 per hour, with benefits. Commitment to the university's mission is essential.