Senior Network Operations Lead – DoD, Secret

SOS International LLC; Honolulu (HI); Hybrid; USD 94,000 - 114,000; Full time

Job summary

SOSi seeks a Senior Network Administrator / Network Operations Deputy to join our team at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. Lead planning and oversight for network operations supporting 5,000+ customers across the Pacific theatre and manage a team of administrators and technicians.

Role requires DoD/DoD 8570 IAT-I compliant credentials, strong leadership, and extensive network engineering experience.

Qualifications

• 7+ years of experience in network administration and enterprise IT service center operations.
• DoD 8570 IAT-I compliant (A+ CE, CCNA, CND, Network+ CE, SSCP).
• Prior supervisory experience with effective communication.
• Comprehensive knowledge of IT network administration, troubleshooting and support.
• Knowledge of OSI model; fiber experience (layer-1).
• Advanced networking with Cisco/Brocade; experience with UC deployments (VoIP, Call Manager, dVTC).
• Ability to support 24/7 operations and exercises as needed.

Responsibilities

• Identifies and prioritizes network assignments and coordinates resources.
• Maintains awareness of network status and informs leadership and ES Desk of changes.
• Escalates and resolves incidents affecting core services and communications.
• Participates in engineering, analysis and solution development for network operations.
• Evaluates new services and tools to improve monitoring and remediation.
• Supervises network personnel, provides onboarding, guidance, and assessment.
• Reviews workflows to improve efficiency and documents SOPs and TKP changes.
• Identifies RFIs for management and government customers and contributes to projects.

Skills

Network administration

Team leadership

Troubleshooting

OSI model

Fiber optics

UC/VoIP

Tools

Cisco

Brocade

Juniper

Forcepoint

Palo Alto

Jira

Remedy

ServiceNow

Job description

SOSi seeks a Senior Network Administrator / Network Operations Deputy to join our team at Joint Base Pearl Harbor Hickam in Honolulu, Hawaii. Lead planning and oversight for network operations supporting 5,000+ customers across the Pacific theatre and manage a team of administrators and technicians.

Role requires DoD/DoD 8570 IAT-I compliant credentials, strong leadership, and extensive network engineering experience.