Senior Network Operations Engineer

Ledgent Technology; La Mirada (CA); On-site; USD 108,000 - 132,000; Full time

Job summary

Ledgent Technology is seeking a Senior Network Operations Engineer to sit onsite in La Mirada, CA. You will own complex troubleshooting across IP/MPLS/optical domains, lead incident response, and mentor junior staff while coordinating with multiple teams.

The role requires a CCNP/JNCIP level routing background, DWDM experience, and strong communication skills to support 24x7 operations in a large-scale network environment.

Qualifications

• Bachelor's degree in Computer Science or related field with 6+ years of experience.
• 5+ years in network operations in a 24x7, large-scale production environment.
• Experience troubleshooting complex multi-layer incidents across IP, MPLS and optical layers.
• Strong background with BGP, OSPF, or IS-IS at CCNP/JNCIP level.
• Experience with DWDM optical line systems and DCI deployments.
• Experience with incident management processes and ticketing systems.

Responsibilities

• Lead large-scale IP and optical network troubleshooting.
• Manage incidents with minimal playbooks and clear communication.
• Mentor and develop less experienced NOC staff.
• Collaborate across shifts and teams for incident resolution.

Skills

NOC operations

IP routing

BGP

OSPF/IS-IS

MPLS

DWDM

Incident management

Networking troubleshooting

Education

Bachelor's in Computer Science

Tools

Monitoring platforms

Ticketing systems

Configuration/inventory tools

Python

Ansible

NSO

Job description

Senior Network Operations Engineer (JN -082026-427764) La Mirada, California

Salary: USD120000 - USD120000 per year

No C2C or 3rd Party Candidates will be considered

Must sit onsite in La Mirada

Target salary is $120k

KEY SUCCESS FACTORS:
Expert-level technical knowledge of NOC operations and large-scale IP and optical network troubleshooting
Sound judgment and composure when handling ambiguous, complex, or long-running incidents without established playbooks
Strong sense of ownership and follow-through on strategic projects, from initial scoping through implementation and adoption
Excellent oral and written communication skills, including the ability to communicate clearly with Operations staff, Leads, and leadership
Well-organized and able to manage multiple concurrent priorities across escalations, incidents, and project work
Strong troubleshooting and analytical skills, with the ability to diagnose issues that have resisted standard triage approaches
Collaborative mindset and effectiveness working across shifts, teams, and with minimal direct oversight
Strong commitment to mentorship and the professional development of less experienced Operations staff
REQUIRED EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in Computer Science or related discipline with 6 years or more of experience, or a combination of education and experience
5+ years of experience in network operations in a 24x7, service provider, or large-scale production network environment
Demonstrated experience in troubleshooting complex, multi-layer network incidents, including issues spanning IP, MPLS, and optical/transport layers
Strong background with BGP, OSPF, or IS-IS, and IP Routing at a CCNP/JNCIP level
Experience with DWDM optical line systems and DCI deployments
Experience with incident management processes, including ticketing systems, escalation procedures, and documentation standards in a NOC or similar environment
PREFERRED EDUCATION AND/OR EXPERIENCE:
Prior experience owning or administering NOC tooling such as monitoring platforms, ticketing systems, or configuration/inventory systems
Experience with MPLS (Segment Routing, LDP, RSVP-TE), L2VPN, and IPVPN services (EVPN or similar), and traffic engineering in a large-scale production environment
Experience mentoring or informally leading technical staff in a NOC setting
Familiarity with network automation tools such as Ansible, NSO, Git, Python, and other automation processes
Experience in a research and education network environment or a comparable large-scale, mission-critical network