Lead Network Operations Engineer

Ledgent Technology; La Mirada (CA); On-site; USD 126,000 - 154,000; Full time

Job summary

Ledgent Technology in La Mirada, CA is seeking a Lead Network Operations Engineer to supervise and optimize a large-scale, 24x7 network. The role demands CCNP/CCIE-level expertise, deep BGP/OSPF/IS-IS, MPLS, EVPN/IPVPN, and DWDM experience with DCI deployments.

You will lead, mentor, and coordinate a network operations team, ensure adherence to NOC processes, and drive incident response efficiency while collaborating with CENIC and other stakeholders to meet institutional needs.

Qualifications

• 5+ years in network operations/engineering at senior levels (CCNP/JNCIP or higher).
• Deep knowledge of BGP, OSPF/IS-IS, MPLS, EVPN/IPVPN.
• Hands-on with DWDM optical systems and large-scale 24x7 networks.

Responsibilities

• Direct supervision and mentorship of Network Operations staff on shift.
• Own shift-level accountability for incident response and NOC processes.
• Lead shift turnover documentation and handoffs for open incidents and ongoing work.
• Serve as primary escalation on shift and coordinate with senior management.
• Track and report shift/NOC metrics and trends for reliability and efficiency.
• Collaborate with cross-department teams including CENIC to meet network needs.

Skills

CCNP/JNCIP

CCIE/JNCIE

BGP knowledge

OSPF/IS-IS

MPLS (SR/LDP)

EVPN/IPVPN

DWDM optics

DCI deployments

24x7 operations

Leadership

Vendor knowledge

Education

Four-year degree in CS/IT or related field

Job description

Lead Network Operations Engineer (JN -082026-427761) La Mirada, California

Salary: USD140000 - USD140000 per year

No C2C or 3rd Party Candidates will be considered

Must sit onsite in La Mirada

Target salary is $140k

Supervisory Responsibility

• Direct supervision and mentorship of Network Operations Engineers and Network Operations Administrators assigned to the shift, including task delegation and workload management
• Own shift-level accountability for team performance, incident response quality, and adherence to NOC processes and procedures
• Conduct weekly reviews of all ticket updates, providing structured feedback and ensuring documentation standards are met
• Ensure all supervised personnel are aware of and operating in accordance with current NOC processes and procedures, both established and evolving
• Lead the documentation of shift turnover, ensuring an accurate, complete, and actionable handoff to the incoming shift - including open incidents, ongoing work, and any items requiring follow-up
• Serve as the primary escalation point on shift and elevate to senior management or engineering as required
• Conduct regular one-on-one meetings with shift staff to support professional development, address performance, and identify continuous improvement opportunities
• Track and report on shift- and NOC-level metrics, KPIs, and operational trends to support continuous improvement to improve network reliability, workflow efficiency and transparency, and engineer accountability
• Cross-departmental collaboration across CENIC to drive business needs and network improvements to better serve our member institutions

Education & Experience

• 5+ years of experience in network operations and engineering at a CCNP/JNCIP level or equivalent; 10+ years at a CCIE/JNCIE level preferred
• Deep working knowledge of BGP, OSPF or IS-IS, MPLS (Segment Routing or LDP), L2VPN and IPVPN services (EVPN or similar), and traffic engineering in a large-scale production environment
• Hands-on experience with DWDM optical line systems and DCI deployments
• Demonstrated experience operating large-scale IP and optical networks in a 24x7 production environment
• Strong vendor-agnostic knowledge of current networking hardware platforms, including experience with equipment installation, upgrade, and hardening
• Prior leadership experience in a NOC or network operations environment preferred
• Four-year degree in computer science, information technology, or a related field, or equivalent work experience preferred
• Experience in a research and education network environment or a comparable large-scale, mission‑critical network is preferred