Onsite NOC Lead Engineer — La Mirada

Ledgent Technology; California; On-site; USD 126,000 - 154,000; Full time

Job summary

Ledgent Technology in La Mirada, CA is seeking an experienced Network Operations Manager to lead a night/shift team onsite. You will mentor Network Operations Engineers and Administrators, enforce NOC processes, and drive incident resolution with quality.

This role requires deep expertise and leadership in large-scale networks. The ideal candidate holds CCNP/JNCIP (CCIE/JNCIE preferred), 5+ years in network operations, and a four-year degree in CS/IT or equivalent.

Qualifications

• 5+ years of experience in network operations and engineering at CCNP/JNCIP level or equivalent; 10+ years at CCIE/JNCIE level preferred
• Deep knowledge of BGP, OSPF or IS-IS, MPLS (Segment Routing or LDP), L2VPN and IPVPN services (EVPN or similar), and traffic engineering in a large-scale production environment
• Hands-on experience with DWDM optical line systems and DCI deployments
• Experience operating large-scale IP and optical networks in a 24x7 production environment
• Strong vendor-agnostic knowledge of current networking hardware platforms, including equipment installation, upgrades, and hardening
• Four-year degree in computer science, information technology, or related field, or equivalent work experience preferred
• Experience in a research and education network environment or comparable large-scale, mission-critical network is preferred

Responsibilities

• Direct supervision and mentorship of Network Operations Engineers and Network Operations Administrators assigned to the shift
• Own shift-level accountability for team performance, incident response quality, and adherence to NOC processes and procedures
• Conduct weekly reviews of all ticket updates, providing structured feedback
• Ensure all supervised personnel are aware of and operating in accordance with current NOC processes and procedures
• Lead documentation of shift turnover and handoff to the incoming shift
• Serve as the primary escalation point on shift
• Conduct regular one-on-one meetings for staff development and performance
• Track and report on shift- and NOC-level metrics and trends
• Collaborate with CENIC across departments to drive network improvements

Skills

Network operations

Leadership

Mentorship

Incident management

Education

BSc in CS/IT or equivalent

Tools

DWDM systems

BGP/OSPF/IS-IS routing

Network monitoring tools

Job description

Ledgent Technology in La Mirada, CA is seeking an experienced Network Operations Manager to lead a night/shift team onsite. You will mentor Network Operations Engineers and Administrators, enforce NOC processes, and drive incident resolution with quality.

This role requires deep expertise and leadership in large-scale networks. The ideal candidate holds CCNP/JNCIP (CCIE/JNCIE preferred), 5+ years in network operations, and a four-year degree in CS/IT or equivalent.