Senior Network Infrastructure Administrator

HCL America Inc.; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

HCL Technologies Limited in Houston, TX seeks an experienced Network Infrastructure Technician to support and manage complex telecom and IT networks on site. You will install, maintain, and troubleshoot network devices, cabling, and power systems, coordinating with vendors and internal teams to ensure service continuity.

The role involves hands-on hardware work, incident response, and collaboration across IT and engineering teams to deliver reliable network services in a fast-paced environment.

Qualifications

• Four or more years of experience supporting and managing network infrastructure and related devices or as agreed with the Company.
• Experience in racking, stacking, cabling and decommissioning of network hardware devices.
• Site Services support for network device maintenance and support (console/remote).
• IT/Telecoms experience including routing, switching, firewalls, WiFi, IPT, RF equipment such as microwave radios, cellular nodes, and VSATs.

Responsibilities

• Respond to ServiceNow incident tickets.
• Patching cable installation and recovery.
• Installing power leads.
• Installing, removing or swapping equipment.
• Locating and identifying network circuits and tagging the demark location.
• Providing escort services for Company third party vendors or subcontractors.
• Adhering to risk management, including walkthroughs, work permits, change management, and reporting incidents.
• Comply with audit, information protection, security, and physical access standards.
• Troubleshooting and patching power cables; identifying switch port locations.
• Pinging key devices and performing DNS lookups.
• Perform IMAC activities for end user business LAN and voice devices.
• Participate in and adhere to change management practices and disaster recovery plans.
• Provide smarthands support for telecoms infrastructure (fiber, WiFi, microwave, radios, VSAT, IPT).

Skills

Network infrastructure

Rack & cabling

Site services support

IT/Telecoms tech

Job description

HCL Technologies Limited in Houston, TX seeks an experienced Network Infrastructure Technician to support and manage complex telecom and IT networks on site. You will install, maintain, and troubleshoot network devices, cabling, and power systems, coordinating with vendors and internal teams to ensure service continuity.

The role involves hands-on hardware work, incident response, and collaboration across IT and engineering teams to deliver reliable network services in a fast-paced environment.