Senior Network Engineer — Remote, Cloud & SD-WAN Expert

Rocket Companies, Inc.; United States; Remote; USD 105,000 - 142,000; Full time

Benefits offered by this job

Unlimited vacation time

Health and wellness coverage

Life and disability coverage

401(k) and Roth plan

Job summary

Rocket Software is seeking a Senior Network Engineer to design, implement, and maintain complex global networking and voice infrastructure. You’ll lead efforts with labs and internal teams, mentor junior staff, and drive engineering excellence with hands-on technical leadership.

You will work across Cisco/Aci environments, SD-WAN, cloud integrations (AWS/Azure), and monitoring tools while ensuring reliable, secure, and scalable networking services company-wide.

Qualifications

• 5–8 years with Cisco WAN/LAN and related protocols (HSRP, VPC, Port-channels, Spanning Tree, VTP).
• 5–8 years routing protocols (BGP/OSPF/EIGRP), QoS, traffic shaping.
• 3–5 years with SD-WAN technologies.
• 5–8 years in a complex, distributed, multi-OS environment.
• 5–8 years with Palo Alto firewalls, Panorama, and GlobalProtect VPN client.
• AWS, Azure or other cloud infrastructure experience.
• Excellent customer service-oriented attitude for end users.
• Excellent interpersonal and communication skills.
• Documentation of configurations for the team.
• Experience with monitoring software such as Nagios.
• Experience with Cisco ACI and Nexus 9K.
• Experience with TACACS and Cisco ISE.

Responsibilities

• Maintain and monitor network infrastructure for availability and performance.
• Evaluate new networking technologies and strategies.
• Participate in project planning and delivery activities.
• Manage multiple projects and deliver on time and budget.
• Participate in roadmap and architecture planning.
• Respond to network/voice incidents; troubleshoot and remediation.
• Handle incident tickets and on-call rotation.
• Maintain SOPs, diagrams, and maintenance plans.
• Collaborate with third-party vendors to keep network operational.

Skills

Cisco routing & switching

WAN/LAN

BGP/OSPF/EIGRP

SD-WAN

Palo Alto firewalls

Panorama & GlobalProtect

AWS/Azure cloud

Customer service

Interpersonal skills

Documentation & SOPs

Network monitoring (Nagios)

Cisco ACI & Nexus 9K

TACACS & ISE

Education

Bachelor’s degree in IT or related field

Cisco/Palo Alto/F5 certifications

Tools

Cisco NX-OS & IOS

Nagios or similar monitoring tools

Job description

Rocket Software is seeking a Senior Network Engineer to design, implement, and maintain complex global networking and voice infrastructure. You’ll lead efforts with labs and internal teams, mentor junior staff, and drive engineering excellence with hands-on technical leadership.

You will work across Cisco/Aci environments, SD-WAN, cloud integrations (AWS/Azure), and monitoring tools while ensuring reliable, secure, and scalable networking services company-wide.