Senior Network Engineer

Rocket Software, Inc.; Virginia (MN); Hybrid; USD 105,000 - 141,750; Full time

Benefits offered by this job

Unlimited vacation time

Health and wellness coverage

401(k) matching contributions

Tuition reimbursement

Job summary

Rocket Software, Inc. is looking for a Senior Network Engineer to join their team in Virginia, Minnesota. This role involves maintaining and monitoring network infrastructure, troubleshooting issues, and leading network infrastructure projects.

The ideal candidate will have 5-8 years of experience with Cisco products and other relevant technologies, along with excellent interpersonal skills. The position offers a competitive salary and comprehensive benefits package including unlimited vacation time.

Qualifications

• 5-8 years of experience in traditional WAN and LAN using Cisco products.
• 3-5 years with SD-WAN technologies.
• 5-8 years experience with Palo Alto firewalls.
• Excellent interpersonal and communication skills.

Responsibilities

• Maintain and monitor network infrastructure for availability.
• Evaluate new networking technologies.
• Participate in project planning and delivery activities.
• Respond to network-related incidents and troubleshoot.

Skills

Experience in WAN and LAN using Cisco products

Routing protocols (BGP, OSPF, EIGRP)

SD-WAN technologies

Palo Alto firewalls

Excellent customer service orientation

Troubleshooting complex systems

Education

Bachelor's degree in IT or related field

Tools

Cisco ACI

Monitoring software (Nagios)

Job description

As a Senior Network Engineer with Rocket Software, you will be part of a global, fast-paced IT organization focused on providing world-class service to software development labs and internal departments. Your role will involve implementing equipment installation plans, maintaining network components, troubleshooting issues, monitoring corporate network and voice components, and ensuring all equipment meets corporate and industry best practices. You will lead networking infrastructure projects, collaborate with development labs, mentor junior team members, and contribute to architectural planning.

Essential Duties and Responsibilities

• Maintain and monitor network infrastructure for availability and performance.
• Evaluate new networking technologies and strategies.
• Participate in project planning and delivery activities.
• Work on multiple projects and work streams concurrently and deliver projects on time and on budget.
• Participate in roadmap and architecture planning activities.
• Respond to network and/or voice related incidents, troubleshoot and provide remediation plans.
• Handle network related incident and trouble tickets, and on-call rotation.
• Maintain network and voice standard operating procedures, diagrams, and maintenance plans.
• Collaborate with third-party support and service vendors to ensure the network stays operational.

Required Qualifications

• 5-8 years of experience in traditional WAN and LAN using Cisco products (routing, switching, wireless) and protocols such as HSRP, VPC, Port-channels, Spanning Tree, VTP.
• 5-8 years of experience with routing protocols (BGP, OSPF, EIGRP), QoS and traffic shaping.
• 3-5 years with SD-WAN technologies.
• 5-8 years in a complex, distributed and multi-OS environment with overlapping technologies.
• 5-8 years experience with Palo Alto firewalls, Panorama, and GlobalProtect VPN client.
• AWS, Azure or other cloud infrastructure experience.
• Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees of complexity.
• Excellent interpersonal skills.
• Thorough understanding of troubleshooting complex systems and services from client through network/connectivity and server/storage.
• Ability and motivation to learn new technologies quickly and with minimal support and guidance.
• Ability and motivation to mentor staff members and share knowledge.
• Effective written and verbal communication skills.
• Desire and ability to document configurations in support of a larger team.
• Experience with monitoring software such as Nagios or other network monitoring products.
• Experience with Cisco ACI (Application Centric infrastructure) technologies and Nexus 9K.
• Experience with TACACS and Cisco ISE.

Preferred Qualifications

• 5+ years of experience in load-balancing technologies particularly F5 products, IPAM and Visio.
• Bachelor’s degree in the IT field or professional certifications from Cisco, Palo Alto, and F5.

Travel Requirements

Minimal <5%

Benefits

• Unlimited vacation time as well as paid holidays and sick time.
• Health and wellness coverage options for Rocket employees and dependents.
• Life and disability coverage.
• Fidelity 401(k) and Roth retirement savings with matching contributions.
• Monthly student debt benefit program.
• Tuition reimbursement and certificate reimbursement program opportunities.
• Leadership and skills training opportunities.

Compensation

Annual salary range: $105,000.00 – $141,750.00 gross before taxes.

EEO Statement

Equal Opportunity Employer: M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to providing reasonable accommodation to individuals with physical and mental disabilities.