Senior Network Automation Engineer

Cisco Systems, Inc; San Jose (CA); On-site; USD 187,000 - 308,000; Full time

Job summary

Cisco Systems, Inc in the United States is seeking a senior operations engineer to support large-scale datacenter and cloud networking environments. You will build, deploy, and troubleshoot with automation and data-driven approaches.

You will work with Python tools, AI-assisted workflows, OpenConfig/gNMI paths, and collaborate with engineering to resolve critical issues for top customers. The role emphasizes scalable designs and rapid incident response.

Qualifications

• Bachelor's degree + 8 years experience, or Master's + 6 years, or PhD + 3 years, or equivalent.
• Experience with routing and switching technologies in production or labs.
• Experience with structured data and telemetry, including time-series concepts and anomaly detection.
• Experience with Python including automation, parsing workflows, and troubleshooting tools.
• Experience with AI-assisted tools or GenAI/LLM APIs for operational support.

Responsibilities

• Serve as technical focal point for customer solutions, translating constraints into scalable, supportable designs and operational models.
• Partner closely with engineering teams to troubleshoot and resolve complex issues across datacenter and cloud networking stacks, establishing repeatable diagnostics and clear escalation paths.
• Support high-priority customers on deep, cross-layer issues, driving problems to root cause with data-backed analysis and clear technical narratives.
• Apply hyper-scale operational best practices, including telemetry, alerting, and workflow automation, to improve mean time to detect and resolve issues.
• Develop and maintain Python-based tools to parse, correlate, and visualize operational data, and leverage AI/ML or LLM-based approaches where appropriate for log analysis, triage, and summarization.

Skills

Python

Networking

Telemetry

AI tools

Education

Bachelor's degree + 8 years experience

Master's + 6 years experience

PhD + 3 years experience

Tools

OpenConfig

gNMI

YANG

Linux

Job description

Cisco Systems, Inc in the United States is seeking a senior operations engineer to support large-scale datacenter and cloud networking environments. You will build, deploy, and troubleshoot with automation and data-driven approaches.

You will work with Python tools, AI-assisted workflows, OpenConfig/gNMI paths, and collaborate with engineering to resolve critical issues for top customers. The role emphasizes scalable designs and rapid incident response.