Senior Network Analyst – Enterprise Infra & Security

9/11 Memorial & Museum; New York (NY); On-site; USD 110,000 - 120,000; Full time

Job summary

The National September 11 Memorial & Museum (9/11 Memorial & Museum) in New York, NY seeks a Network Analyst to administer, monitor, and support our network infrastructure and telecommunications. You will work with infrastructure, security, and service desk teams to ensure reliable, secure network services that sustain operations.

The role requires 3–7 years of hands-on enterprise networking experience, working across LAN/WAN/WLAN, with Cisco/Aruba/Palo Alto/Fortinet and security technologies.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent experience may be substituted.
• 3-7 years of hands‑on enterprise networking experience.
• Experience supporting medium to large-scale network environments with multiple locations, wireless networks, and internet connectivity.
• Strong understanding of TCP/IP networking fundamentals and troubleshooting methodologies.
• Experience with Cisco, Aruba, Palo Alto, Fortinet, or comparable enterprise networking technologies.
• Experience working with network monitoring and management platforms.

Responsibilities

• Monitor, administer, and optimize cybersecurity controls, including firewalls, and security appliances.
• Monitor, maintain, and support the organization's LAN, WLAN, WAN, and internet connectivity.
• Perform day-to-day network administration activities, including switch management, VLAN configuration, IP addressing, routing, and network troubleshooting.
• Respond to network incidents and service disruptions, performing root cause analysis, and implementing corrective actions.
• Participate in on-call support, major upgrades, and maintenance activities as required.
• Configure and support routing protocols and technologies, including static routing, OSPF, BGP, and policy-based routing where applicable.
• Maintain IP addressing schemes, subnetting, routing tables, and network segmentation strategies.
• Assist with WAN connectivity and remote site networking support.
• Support enterprise wireless infrastructure, including wireless controllers, access points, guest networks, and wireless security configurations.
• Analyze wireless performance and coverage, recommending improvements when necessary.
• Troubleshoot connectivity and performance issues impacting users and devices.
• Implement and maintain network security controls including ACLs, network segmentation, VPN connectivity, and secure access practices.
• Partner with Information Security personnel to support cybersecurity initiatives and compliance requirements.
• Assist with remediation of network vulnerabilities identified through assessments or audits.
• Maintain network diagrams, inventory records, configuration documentation, and operational procedures.
• Utilize network monitoring and management tools to proactively identify issues and optimize performance.
• Recommend improvements to network architecture, reliability, scalability, and operational efficiency.
• Participate in infrastructure projects involving network upgrades, expansions, and technology refreshes.

Skills

Layer 1-3 networking

LAN/WAN/WLAN

Firewall/Security appliances

Cisco/Aruba/Palo Alto/Fortinet

Network monitoring tools

Education

Bachelor's degree in IT/CS/Engineering

Job description

The National September 11 Memorial & Museum (9/11 Memorial & Museum) in New York, NY seeks a Network Analyst to administer, monitor, and support our network infrastructure and telecommunications. You will work with infrastructure, security, and service desk teams to ensure reliable, secure network services that sustain operations.

The role requires 3–7 years of hands-on enterprise networking experience, working across LAN/WAN/WLAN, with Cisco/Aruba/Palo Alto/Fortinet and security technologies.