Senior Network Administrator - VoIP & Security

The Steamship Authority; Falmouth (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

The Steamship Authority is seeking an experienced Network Administrator to support and manage our data communication systems, including data, voice, and internet services. You will install, configure, and maintain network hardware such as firewalls, routers, switches, and VoIP servers, and manage DNS/DHCP, VPN, and LAN/WAN connectivity.

You will monitor performance, troubleshoot issues, and implement security and backup/recovery protocols, while coordinating access and upgrades, and

Qualifications

• Bachelor's degree in computer science, information systems, or related field, or equivalent experience.
• Minimum five years of professional experience in enterprise data communications networks.
• Experience configuring layer 2/3 switches, firewalls, VPNs, and wireless access points.
• Strong knowledge of network protocols, architecture and infrastructure management.
• Familiarity with security, data privacy, backup/recovery, and disaster recovery.

Responsibilities

• Support and manage Steamship Authority data communication systems including data, voice, and internet services.
• Install, configure and maintain network hardware and software (firewalls, routers, switches, APs, VoIP servers).
• Configure DNS/DHCP, VPN, LAN/WAN connectivity; manage MDF/IDF cabling and equipment.
• Monitor performance, analyze traffic, troubleshoot issues for optimal connectivity and reliability.
• Implement security measures, access controls, and backup/recovery protocols.
• Coordinate access, manage user accounts, permissions, and passwords; assist in network upgrades.
• Collaborate with IT staff and vendors; provide training and after-hours support as needed.
• Participate in disaster recovery operations and incident response.

Skills

Networking

VoIP

Firewalls

LAN/WAN

VPN

Wireless

DNS/DHCP

Network monitoring

Security

Backup/Recovery

Education

Bachelor's degree or equivalent

Tools

SolarWinds

VPN appliances

Job description

The Steamship Authority is seeking an experienced Network Administrator to support and manage our data communication systems, including data, voice, and internet services. You will install, configure, and maintain network hardware such as firewalls, routers, switches, and VoIP servers, and manage DNS/DHCP, VPN, and LAN/WAN connectivity.

You will monitor performance, troubleshoot issues, and implement security and backup/recovery protocols, while coordinating access and upgrades, and