SENIOR NETAPP RESIDENT ENGINEER (HYBRID)

TSP; Raleigh (NC); Hybrid; USD 150,000 - 190,000; Full time

Job summary

TSP is seeking a Senior NetApp Resident Engineer to join our residency team supporting a large enterprise client in Raleigh, NC. The role requires a NetApp SME who can own initiatives from start to finish and deliver exceptional operational support.

This hybrid residency position requires onsite presence about 2-3 days per week. Candidates must reside in target markets; relocation assistance is not available. Visa sponsorship is not provided, and third-party contractors are not considered.

Qualifications

• 12+ years of enterprise infrastructure and NetApp experience.
• Experience supporting large-scale enterprise environments.
• Ability to troubleshoot complex storage and infrastructure issues.

Responsibilities

• Serve as trusted technical advisor within a large enterprise environment.
• Deliver day-to-day operational support for storage infrastructure.
• Troubleshoot storage, performance, and infrastructure issues.
• Conduct capacity planning and optimization activities.
• Support multiple business units and stakeholder groups.
• Independently manage technical initiatives with minimal oversight.
• Communicate updates and recommendations to stakeholders.
• Design, implement, support, and optimize NetApp storage solutions.
• Leverage automation and scripting to improve efficiency.
• Collaborate with cross-functional teams and work autonomously.
• Continuously expand technical knowledge and best practices.

Skills

NetApp expertise

Relationship building

Operational support

Tools

NetApp ONTAP

Automation scripting

Storage infrastructure

Job description

Raleigh, North Carolina - 2026-08-25

We are seeking a highly motivated, customer-focused Senior NetApp Resident Engineer (Subject Matter Expert) to join our residency team supporting a large enterprise customer. This position is ideal for a seasoned NetApp storage professional who thrives in complex, fast-paced environments and can build trusted relationships while delivering exceptional operational support and technical expertise.

The ideal candidate is a Netapp subject-matter-expert, self-starter who takes ownership of work from start to finish, operates effectively with minimal direction, and has a proven track record supporting large-scale enterprise environments. This individual will serve as a trusted technical resource, partnering with multiple business units to drive operational excellence, troubleshoot complex issues, and deliver successful outcomes. This is a hybrid residency position requiring onsite presence approximately 2-3 days per week. Candidates must already reside in one of the target markets. Relocation assistance is not available for this role.

Location Requirements

• RTP, NC (preferred)
• San Jose, CA
• Dallas, TX

Please note: We are unable to provide visa sponsorship for this position and cannot work with third-party vendors or C2C candidates.

NETAPP RESIDENT ENGINEERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES

• Serve as a trusted technical advisor and relationship builder within a large enterprise environment.
• Deliver day-to-day operational support for enterprise storage infrastructure.
• Troubleshoot and resolve complex storage, performance, and infrastructure issues.
• Conduct performance evaluations, capacity planning, and optimization activities.
• Support multiple business units and stakeholder groups across a large enterprise organization.
• Independently manage technical initiatives from identification through resolution with minimal oversight.
• Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.
• Design, implement, support, and optimize NetApp storage solutions.
• Leverage automation and scripting to improve operational efficiency and consistency.
• Collaborate with cross-functional teams while maintaining the ability to work autonomously.
• Continuously expand technical knowledge and maintain expertise in evolving technologies and best practices.

THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS

• 12+ years of enterprise infrastructure and Net