Software Systems Engineer - IV/Storage Support / Storage Implementation Engineer (Only W2 Folks)

AmNet Services, Inc.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading sensor and networking solutions provider in Dallas, Texas is seeking a skilled Software Systems Engineer to implement and support storage infrastructure, troubleshoot complex storage issues, and lead projects in a globally organized support team. Candidates should have a minimum of 5 years of storage administration experience, solid expertise in NetApp technologies, and strong problem-solving abilities. This role requires effective communication skills and offers opportunities for growth within a dynamic environment.

Qualifications

• Minimum of 5 years' experience with Storage Administration.
• Solid experience with NetApp and associated technologies.
• Knowledge of OS internals including file systems and storage.

Responsibilities

• Implementation and support of Storage Infrastructure.
• Advanced troubleshooting of common block/file protocols.
• Lead/coordinate projects including installations and upgrades.

Skills

Problem solving skills

Fast-paced work environment

Storage Administration

NetApp technologies

Cisco SAN switches

Brocade SAN switches

HPE 3Par SAN Arrays

VMware products

Verbal and written communication

Tools

NetApp Clustered Data OnTAP

NetApp Santricity

Cisco MDS SAN

Brocade SAN

HPE 3-Par

EMC VNX/VMAX

Job description

Software Systems Engineer - IV/Storage Support / Storage Implementation Engineer (Only W2 Folks)

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are telecommunications engineers with extensive experience in designing, optimizing, and performance engineering for wireless networks. We provide low power, cost-efficient sensors to collect data, create alerts, and trigger actions, and we offer LPWA networking options to reduce operating costs for IoT sensor networks and connected devices. We specialize in design, deployment, optimization, and support of these networks. Whether an off-the-shelf or custom solution is needed, we create a solution and push data to the best cloud platform to fit your needs, including your own.

Location: Dfw Airport, TX, USA

Responsibilities

• Implementation and support of Storage Infrastructure (NetApp Clustered Data OnTAP, NetApp Santricity, HPE 3-Par, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN).
• Administration and diagnostic resolution of advanced maintenance and performance issues on NetApp Clustered Data OnTAP, NetApp Santricity, HPE 3-Par, EMC VNX/ VMAX, Cisco MDS SAN, Brocade SAN.
• Advanced troubleshooting of common block/file protocols including iSCSI, NFS, CIFS.
• Provisioning storage as per internal and external customer requirements.
• Configure and maintain storage infrastructure providing optimal availability, performance and best practices.
• Escalation point and Storage Subject Matter Expert within the Global Support Services Tier 2/3 Support and Implementation Team.
• Lead/coordinate projects including new installations, upgrades, retrofits, security vulnerability identification and remediation.
• Update logical diagrams and maintain platform and procedural documentation as required.
• Follow Change Management and overall operations processes and document as appropriate.

Qualifications

• Excellent problem solving skills.
• Demonstrated ability to work in a fast-paced, deadline-driven environment.
• Minimum of 5 years’ experience with Storage Administration.
• Solid experience with NetApp and associated technologies: NetApp Clustered Data OnTAP, NetApp Santricity, NFS, CIFS, iSCSI, FlexClone, NDMP, SnapManager, SnapMirror.
• Experience configuring and managing Cisco SAN Fibre Channel switches.
• Experience configuring and managing Brocade DCX SAN Fibre Channel switches.
• Experience configuring and managing HPE 3Par SAN Arrays.
• Knowledge of OS internals (file systems, storage, process lifecycle, etc.).
• Demonstrated experience with VMware products and technologies and integration with enterprise storage infrastructure.
• Strong verbal and written skills.
• Eligible for US Public Trust Certification; US citizenship required.
• Willing to work on call and occasional weekend work.
• Nice to Have:

• Previous experience in IT call center support environment.
• Experience in creating and maintaining knowledgebase articles.
• Storage technology related certifications or training (NetApp, EMC, HP 3Par, Cisco SAN, Brocade SAN).
• Experience with scripting.
• Experience with IT audits, security and risk management.
• Experience training or mentoring other engineers.