Senior National Accounts Manager - Multi-Family

Specialty Building Products; Duluth (GA); In loco; USD 90.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision benefits

401(k) with Company Match

Company-Paid Time Off

Paid Holidays & Floating Holidays

Plus Additional Perks

Descrizione del lavoro

Specialty Building Products is seeking a Multi-Family National Accounts Manager to develop and manage relationships with key national accounts in the multi-family and commercial sectors. You will oversee a portfolio of high-value clients, coordinating quotes, deliveries, and cross-functional activities across SBP branches and brands.

You will lead strategic account planning, negotiate terms, and drive revenue growth while collaborating with Sales, Marketing, and Operations.

Competenze

• Business diploma preferred.
• 5+ years of successful account management experience, including managing large regional or national accounts.
• Strong sales drive, proactive business development mindset, and ability to grow existing accounts while pursuing new opportunities.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills, with the ability to balance the needs of customers, brokers, and internal stakeholders while considering financial impacts.
• Ability to coordinate and participate in joint sales calls with vendors and customers as needed.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
• Valid driver's license required.
• Willingness and ability to travel as needed.

Mansioni

• Customer Service & Project Quoting: Provide customer support through accurate and timely project quoting.
• Sales Order Management: Coordinate and execute sales orders to meet customer requirements.
• Delivery Coordination: Coordinate product deliveries directly from the mill, to job sites, or through local SBP branches.
• Delivery Communication: Communicate delivery timelines and provide proof of delivery to multi-family customers.
• Product Coordination: Navigate product availability and offerings across SBP branches and brands within designated coverage areas.
• Client Relationship Management: Build and maintain strong relationships with multi-family national accounts, serving as the primary point of contact and understanding each customer’s unique needs and goals.
• Account Development: Identify opportunities to grow existing accounts through cross-selling, upselling, and expanding customer relationships.
• Strategic Account Planning: Develop and execute account strategies, establish revenue goals, forecast sales, and drive achievement of business objectives.
• Communication: Collaborate with internal departments to meet customer needs while addressing client feedback, questions, and concerns.
• Contract Negotiations: Negotiate contracts, pricing, and terms to establish mutually beneficial agreements with national accounts.
• Market Analysis: Monitor industry trends, market conditions, and competitor activity to support strategic decision-making.
• Sales & Performance Analysis: Analyze sales data and performance metrics to identify improvement opportunities and track progress toward goals.
• Customer Satisfaction: Maintain strong customer relationships by ensuring satisfaction with products, services, and overall account support.
• Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Service, and other internal and customer teams to deliver a seamless customer experience.
• Reporting: Provide regular account performance updates to senior leadership, highlighting achievements, challenges, and growth opportunities.

Conoscenze

Account management

Sales

Communication

Analytical thinking

Formazione

Business diploma

Strumenti

Microsoft Excel

PowerPoint

Word

Descrizione del lavoro

Specialty Building Products is seeking a Multi-Family National Accounts Manager to develop and manage relationships with key national accounts in the multi-family and commercial sectors. You will oversee a portfolio of high-value clients, coordinating quotes, deliveries, and cross-functional activities across SBP branches and brands.

You will lead strategic account planning, negotiate terms, and drive revenue growth while collaborating with Sales, Marketing, and Operations.