Senior MSP Systems Administrator & Tech Mentor

Integris; United States; Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 Weeks PTO

Birthday PTO

Paid Holidays

Volunteer PTO

Job summary

Integris is seeking a Systems Administrator to manage desktop, server, network, virtualization, and cloud environments while enforcing security best practices. You will handle escalations, mentor technicians, and contribute to documentation and SOPs.

The role supports Microsoft 365, Exchange Online, and adjacent technologies, with on-call rotations as needed. Join a national MSP that prioritizes integrity, innovation, and people-first culture.

Qualifications

• 3-5 years of progressively responsible experience supporting infrastructure, end-user technologies, networking, virtualization, Microsoft 365, and cloud platforms.
• Experience mentoring junior technical staff, providing technical guidance, and contributing to documentation and operational best practices.
• Experience working within a MSP, consulting, or multi-client IT environment is preferred.
• Bachelor’s degree or equivalent experience and valid driver’s license.

Responsibilities

• Work assigned tickets in order of SLA and provide advanced endpoint, server, networking, and cloud support.
• Serve as escalation resource for Systems Technician team and mentor junior staff.
• Implement SOPs and contribute to knowledge base, documentation, and process improvements.
• Support backup, disaster recovery, and monitoring platforms; ensure security best practices.
• Collaborate with teams to improve troubleshooting and tooling using AI-enabled productivity solutions.

Skills

MSP experience

PowerShell scripting

AI-enabled administration

Escalation & mentoring

Customer service

Education

Bachelor’s degree in Computer Science or related field

Valid driver’s license

AI-103

CCNA

MS-102

AZ-104

AZ-900

CompTIA Security+

CompTIA Network+

Tools

ConnectWise

ConnectWise RMM/Automate

IT Glue

Datto

Veeam

SonicWall

Meraki

WatchGuard

Auvik

Job description

Integris is seeking a Systems Administrator to manage desktop, server, network, virtualization, and cloud environments while enforcing security best practices. You will handle escalations, mentor technicians, and contribute to documentation and SOPs.

The role supports Microsoft 365, Exchange Online, and adjacent technologies, with on-call rotations as needed. Join a national MSP that prioritizes integrity, innovation, and people-first culture.