Senior MS 365 & Intune Engineer | MSP, Hybrid, Certs

Bowman Williams; Chicago (IL); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Certification exam reimbursement

Certification bonuses

Engineering bonus up to 2%

Job summary

Bowman Williams is seeking a Microsoft 365 Engineer to support mid-market clients as part of the Modern Workplace team. The role centers on Tier 3 troubleshooting with a strong emphasis on Intune and cloud services.

The position offers a hybrid schedule with minimal on-site days, a base salary up to $130,000, and comprehensive benefits for ongoing environment optimization and client support.

Qualifications

• 5+ years of Microsoft 365 administration and support experience.
• MSP experience supporting multiple client environments is required.
• Advanced Intune troubleshooting and administration experience is required.
• Strong experience with Entra ID, Autopilot, Exchange Online, SharePoint, and Microsoft 365.
• Strong Tier 2 / Tier 3 troubleshooting and escalation experience.
• PowerShell administration and automation experience.
• Strong client communication, documentation, and ownership.

Responsibilities

• Own advanced Microsoft 365 and Intune escalations across multiple client environments.
• Administer Intune including deployment, patching, policies, Autopilot, and endpoint lifecycle management.
• Troubleshoot Entra ID, CA, MFA, Exchange Online, SharePoint Online, Teams, and hybrid identity.
• Troubleshoot complex endpoint and Microsoft cloud issues independently.
• Use PowerShell and Microsoft Graph to automate tasks.
• Participate in client technical discussions, incident response, and root cause analysis.
• Maintain detailed ticket documentation and SLA ownership.

Skills

M365 administration

MSP experience

Intune troubleshooting

Entra ID

Autopilot

Exchange Online

SharePoint Online

Teams

PowerShell

Automation

Client communication

Documentation

Tools

PowerShell

Microsoft Graph

Job description

Bowman Williams is seeking a Microsoft 365 Engineer to support mid-market clients as part of the Modern Workplace team. The role centers on Tier 3 troubleshooting with a strong emphasis on Intune and cloud services.

The position offers a hybrid schedule with minimal on-site days, a base salary up to $130,000, and comprehensive benefits for ongoing environment optimization and client support.