Senior Mortgage Default Servicing Leader

fnbcorp; Pittsburgh (Allegheny County); On-site; USD 90,000 - 110,000; Full time

Job summary

F.N.B. Corporation, based in Pittsburgh, PA, seeks a Supervisor of Mortgage Default Servicing to oversee delinquent, real estate secured loans and lead the Mortgage Administration team in loss mitigation and foreclosure efforts.

You will ensure compliance with Bank, state, investor and federal guidelines, review documents such as complaints and affidavits, and coordinate with internal and external partners to minimize risk while maintaining quality and accountability.

Qualifications

• BA or BS is required.
• 5 years of related experience required.
• Excellent management and communication skills.
• Proficient in MS Word, Excel, PowerPoint.
• Experience in collections, foreclosure, loss mitigation and default servicing.
• Familiarity with CFPB default servicing requirements.
• Licensure/Certifications: N/A

Responsibilities

• Oversees department activities coordinating delinquent loans, foreclosure and loss mitigation.
• Reviews and executes documents such as complaints and affidavits; approves expenses.
• Approves foreclosure and legal referrals and bidding instructions.
• Oversees account distribution and monthly reviews for quality and coverage.
• Manages complex accounts with internal and external partners to minimize risk.
• Manages vendor relationships and SLAs.
• Oversees and approves loss mitigation cases (repayment plans, forbearance, modification, deed in lieu or short-sale).
• Prepares budget and replacement requisitions.
• Manages investor reports related to default servicing.
• Updates policies and trains staff on compliance.
• Other duties as assigned.

Skills

Excellent management skills

Excellent communication skills

Excellent organizational, analytical &

General office equipment

Personal computer & software

MS Word

MS Excel

MS PowerPoint

Experience in collections, foreclosure

Loss mitigation & CFPB requirements

Education

BA or BS

Job description

F.N.B. Corporation, based in Pittsburgh, PA, seeks a Supervisor of Mortgage Default Servicing to oversee delinquent, real estate secured loans and lead the Mortgage Administration team in loss mitigation and foreclosure efforts.

You will ensure compliance with Bank, state, investor and federal guidelines, review documents such as complaints and affidavits, and coordinate with internal and external partners to minimize risk while maintaining quality and accountability.