Senior MLOps & AI Platform Engineer

TeamViewer; Austin (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible PTO

Parental leave

Job summary

TeamViewer in Austin, TX is seeking an experienced Senior Data Platform Engineer to build and operate the data and AI platform powering our agentic products. You will own production infrastructure for model workloads, ensure observability, and collaborate across teams to deliver reliable production systems.

The role requires 8+ years, strong Python and SQL, experience with ML/Ops, CI/CD, cloud platforms, data governance, and a pragmatic approach to engineering trade-offs.

Qualifications

• 8+ years of industry experience with Python, SQL, and building production-grade data pipelines and platform services.

Responsibilities

• Build and operate the data and AI platform behind TeamViewer’s agentic products, including ingestion, transformation, embeddings, indexing, retrieval, warehouses, lakes, and vector stores.
• Own production infrastructure for model workloads, covering deployment, versioning, routing, caching, rate limiting, cost governance, and provider management.
• Build observability for AI systems, including agent traces, tool calls, quality signals, latency, token cost, failure-mode analysis, and AI-specific alerting.
• Implement CI/CD for AI systems so prompts, tool definitions, retrieval configuration, evaluation suites, and model versions are tested, deployed, monitored, and rolled back safely.
• Run evaluation infrastructure for AI engineers, including dataset management, harness execution, regression tracking, and release reporting inside the delivery pipeline.
• Define and enforce data quality, governance, security, privacy, access control, encryption, and sensitive-data handling across structured and unstructured sources.
• Design experimentation platforms that allow the team to test AI and retrieval changes safely against real traffic.
• Collaborate with AI engineers, software engineers, product, security, and platform teams to turn requirements into reliable production systems.

Skills

Python

SQL

Data pipelines

Platform services

Retrieval pipelines

Embeddings

Vector databases

MLOps

LLMOps

CI/CD

Cloud platforms

Azure

GCP

Data governance

Security

Privacy

GDPR

AI agents

Problem solving

English fluency

Job description

TeamViewer in Austin, TX is seeking an experienced Senior Data Platform Engineer to build and operate the data and AI platform powering our agentic products. You will own production infrastructure for model workloads, ensure observability, and collaborate across teams to deliver reliable production systems.

The role requires 8+ years, strong Python and SQL, experience with ML/Ops, CI/CD, cloud platforms, data governance, and a pragmatic approach to engineering trade-offs.